We are at the start of an exciting large scale digitisation programme, which includes the development of a new website and digital service platform. We want to become the best we can be in delivering digital services to customers.

The Role

37 hours per week
£25,463 - £28,221 per annum

We are looking to recruit an individual who has the skills and ambition to help us move this forward and deliver our vision.

This is a fantastic opportunity for anyone interested in public services and how we can deliver them digitally to our customers. You'll be helping us transform our organisation by delivering the best possible customer experience.

You'll be joining experienced colleagues in our E Services Team. You'll work closely with colleagues from across the county council often as part of a virtual team. Your work will focus on delivering new and improved online user experiences, you'll be supporting user research, rapid prototyping to ensure the continuous improvement of our digital services.

The role will lead on the design and implementation of content across the main site and wider online estate. However, there is a need to cover all elements in the description as required.

Key Requirements

The role is going to be challenging. You'll need outstanding writing and content design skills to deliver excellent user experiences, while meeting the business objectives of our services. We are looking for someone to bring experience of information architecture, rapid prototyping and evidence-based research to help us shape and deliver services.

You'll need to understand how to deliver exceptional customer experience through digital services and how to interpret user research and performance data to support continuous improvement. You'll be part of a team but will need to be able to work individually to tight deadlines.

For further information please see the attached Job Description & Person Specification.

Additional Information & How to Apply

For further information about the role please contact the hiring manager: Paul Inman - paulinman@warwickshire.gov.uk 

Closing Date: 14th December 2018

Interview Date: 4th January 2018

To apply for this vacancy please click on the ‘Apply’ button.

Our method of application is online, you will also be required to upload a supporting statement of how you meet the essential criteria.

Please note, CV’s should not been submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on recruitment@warwickshire.gov.uk, including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email and WMJobs account on a regular basis after submitting your application.

Rewards & Benefits of working for Warwickshire

It really is true that every single job role here at Warwickshire County Council contributes to bettering the lives of the people in our County; we want to do this for our employees, too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours, technology to support remote working (such as light laptops and phones where the role allows).

Time to recharge is so important; we provide a generous holiday allowance which rises as you remain in employment with us. You get all Bank and public holidays off, plus all staff are given an extra day of holiday over Christmas.

As if that wasn’t enough, you’ll also have access to membership of the Local Government contributory pension scheme, childcare vouchers, a host of enhanced family friendly policies and some of the very best Learning and Development training courses to support your ongoing development.

For updates on our latest recruitment news and vacancies follow us on https://twitter.com/wccjobs 

We welcome applications from everyone and value diversity in our workforce.