Skip to main content

This job has expired

ICT Senior Technician

Employer
Hereford & Worcester Fire and Rescue Service
Location
Hindlip Park, WR3 8SP
Salary
£30,756 - £33,136 per annum with additional 18.69% on-call allowance, therefore ranging from £36,504 to £39,329 per annum.
Closing date
22 Dec 2018
Reference
HWFRS000000207

View more

Sector
Emergency Services
Job Type
Information technology
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time, Part-Time

Job Details


PO1

£30,756 - £33,136 per annum

(additional 18.69% on-call allowance)

37 hours per week

ICT Department, Hindlip Park

 

The role

Two permanent opportunities have arisen in the ICT department, based at Service Headquarters, Hindlip Park.

The primary role of ICT Senior Technician is to install, support, develop and maintain the core HWFRS business critical systems, including but not limited to Fire Control, Office 365, Active Directory, Citrix, backups, file system, SharePoint Online, and network access and security.

Upon successful completion of the relevant training you would be required to join the Out of Hours ICT Technicians rota which attracts an 18.69% enhancement to the basic salary. You would be required to participate in a one in five weeks out of hours rota. The salary, inclusive of the 18.69% on-call allowance, therefore ranges from £36,504 to £39,329 per annum.

The Person

Ideal applicants will be in possession of a degree in Information Systems Technology, Computer Science, Management of Information Systems, or significant experience within an enterprise business environment providing server/infrastructure support.

Working knowledge of cloud services and SaaS operating models would be highly desirable, along with industry qualifications, such as Microsoft, Cisco and ITIL.

Skills and Experience

- Experience in supporting a comprehensive range of ICT services.

- Significant working knowledge of Microsoft architectures, ideally at Enterprise level

- Substantial working knowledge of Microsoft Active Directory

- Significant experience working with enterprise networks, TCP/IP, DNS, DHCP, VLANs, VoIP, VPNs and enterprise firewall security

- Significant working knowledge of Microsoft Active Directory. Experience of Microsoft Cloud services, such as Office 365 and Azure would be a distinct advantage.

- Significant working knowledge of Microsoft Exchange. Experience of Microsoft Lync/Skype for Business would be desirable.

- Considerable working knowledge of Cisco networking device configuration and security including switches and routers in a mixed network environment

- Considerable working knowledge of server virtualization, VMware/XenServer/KVM and/or Microsoft Hyper-V

- Organisational skills with the ability to prioritise workloads, meet deadlines and work under pressure

- The ability to play a major role in ICT technical projects.

- The ability to identify technical problems and offer logical solutions.

Additional Factors

The successful applicants will be required to undergo a vetting check and be in possession of a current driving licence.

About Us

Every day we're helping to save lives and keep the community safe - and not only by fighting fires. Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are lots of other roles that people don't see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service. 

Reasons to Join Us

- 28 days annual leave entitlement increasing to 33 days after five years’ continuous service (plus bank holidays).

- Access to a local government pension scheme.

- Flexi-time scheme allowing you to have an element of flexibility over your working hours.

The closing date for applications is midday on 21 December 2018. For any further queries regarding the role, please contact Operational Support Manager Pete Chatwin on 01905 368 413.

 

Supporting documents
Job Description
Candidate Guidance Notes

Company

We've implemented a new system from Monday 4th March which will improve your candidate experience!

There is more information on the WMJobs candidate help page WMJobs Help!

Hereford & Worcester Fire and Rescue Service is responsible for providing day-to-day fire and rescue services across the two counties of Herefordshire and Worcestershire.

Our stations are staffed by a mix of 'wholetime' firefighters - operating on a full-time basis and providing an immediate response - and ‘on-call’ firefighters who work and live in their local communities and respond to emergency calls whenever they are needed.

There are many interesting career opportunities with us, in Fire Control or one of our non-uniformed specialist support roles as well as being a firefighter.

Non-uniformed staff work in areas including Finance, Community Safety, Training, Human Resources, Information Technology and Workshops. 

Equality and inclusion

We aim to provide equality of opportunity in employment and service delivery and welcome applications from people from all backgrounds and sections of society.

Company info
Website
Telephone
01905 368343
Location
Hereford and Worcester Fire & Rescue Service
Hindlip Park
Worcester
Worcestershire
WR3 8SP
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert