Insurance & Sundry Account Officer
- Employer
- Dudley Metropolitan Borough Council
- Location
- Harbour Buildings, Waterfront West, Brierley Hill, DY5 1LN
- Salary
- £18070 to £20541 per annum
- Closing date
- 23 Dec 2018
- Reference
- Dudley000004142
View more
- Sector
- Local Councils
- Job Type
- Finance
- Contract Type
- Full time permanent
- Working Pattern
- Standard
- Hours
- Full-Time
Job Details
The team provide a range of administrative and accounting duties, including the maintenance of rent, insurance and sundry accounts for 22,000 Council tenants.
The role also delivers a frontline service for home contents insurance
Hours: 37 hours per week
Duties include:
- Raising invoices, credit notes and issuing account documents for rechargeable repairs.
- Administer a comprehensive home contents insurance scheme, including the processing of telephone, paper and online applications, arrears, claims and delivering a frontline customer service.
- Processing payments for housing, including sundry invoices, mobile phones, utility bills and maintaining petty cash.
- Provision of performance and statistical information, liaising with third parties and resolution of administration issues.
We are looking for someone who has excellent customer service skills, is accurate and organised and can work to challenging deadlines.
You will need to use IT systems with ease and have experience in a financial administration or insurance role.
For further information or an informal chat, please contact Hayley Hill on 01384 816975 or Hayley.hill@dudley.gov.uk
NB: We reserve the right to close vacancies before the advertised date if a large number of applications have been received.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/.
If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk. Dudley Council will check the information that you have provided against any details already held for accuracy and completeness.
The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/
Supporting documents
Job Description
Person Specification
Company
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About Dudley Council
It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.
At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.
We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk
We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.
In joining a local authority that serves 320,000 residents you will become an integral part of a council that:
• is ready to embrace change, providing an environment in which you will be encouraged to make your mark
• is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
• has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
• wants borough residents to have their say through our community forums
• dedicates time to meaningful consultation and listen to the views of our residents
• is working with the community to encourage active involvement of our residents
We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan, Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info
- Website
- http://www.dudley.gov.uk/
- Telephone
- 01384 811300
- Location
-
Dudley Metropolitan Borough Council
Mary Stevens Park
Stourbridge
West Midlands
DY8 2AA
United Kingdom
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