Insurance & Sundry Account Officer

5 days left

Location
Harbour Buildings, Waterfront West, Brierley Hill, DY5 1LN
Salary
£18070 to £20541 per annum
Posted
07 Dec 2018
Closes
21 Dec 2018
Job Ref
Dudley000004142
Job Type
Finance
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

The team provide a range of administrative and accounting duties, including the maintenance of rent, insurance and sundry accounts for 22,000 Council tenants.

The role also delivers a frontline service for home contents insurance

Hours:  37 hours per week

Duties include:

- Raising invoices, credit notes and issuing account documents for rechargeable repairs.

- Administer a comprehensive home contents insurance scheme, including the processing of telephone, paper and online applications, arrears, claims and delivering a frontline customer service.

- Processing payments for housing, including sundry invoices, mobile phones, utility bills and maintaining petty cash.

- Provision of performance and statistical information, liaising with third parties and resolution of administration issues.

We are looking for someone who has excellent customer service skills, is accurate and organised and can work to challenging deadlines.

You will need to use IT systems with ease and have experience in a financial administration or insurance role.

For further information or an informal chat, please contact Hayley Hill on 01384 816975 or Hayley.hill@dudley.gov.uk

NB: We reserve the right to close vacancies before the advertised date if a large number of applications have been received.

 

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk.

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; https://www.wmjobs.co.uk/staticpages/20563/help/.

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk. Dudley Council will check the information that you have provided against any details already held for accuracy and completeness.

 The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/

 

Supporting documents
Job Description
Person Specification

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