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Technical Support Assistant (Waste) - 15 hours per week

Employer
Worcester City Council
Location
Warndon Depot, Worcester
Salary
£16,880 - £17793 (pro rata for 15 hours per week)
Closing date
16 Apr 2020
Reference
WCTY000000447

Job Details


Worcester

Worcester is a great place to work. We have a thriving city centre, investment by cutting edge technology companies, a great wealth of history, a fantastic environment making it somewhere to be proud of.

Surrounded by beautiful countryside, Worcester has a history spanning more than 2,000 years. Its rich heritage includes the 12th Century Cathedral and the Guildhall admired by monarchs from King George III to Queen Elizabeth II. Worcester offers a high quality of life with its rich and varied heritage, award winning parks, excellent schools and diverse range of shops and restaurants.

The city enjoys a strong sporting reputation based on top flight cricket and rugby clubs, a centrally located racecourse and major annual running and cycling events. Worcester has a strong cultural and musical life and is the birthplace of Elgar, one of England’s most celebrated composers.

At Worcester City Council, we are committed to seeking excellence in everything we do as we strive for the coveted Investors in Accreditation standard.

Benefits to you:

  • 25 days annual leave plus bank holidays pro rata for part time employees (rising to 30 days with 5 years of local government service) 
  • Generous pension scheme
  • Support for training and professional development
  • Subsidised leisure facilities and employee discounts in local stores
  • Free confidential employee assistance programme, available 24 hours a day

The role

This new role within the Environmental Operations team is 15 hours per week and will see you report to the waste services technical supervisor where your administration skills will give support to the waste service and help deliver both a high quality customer service and ensure that internally the team is supported in regards to key operational administration tasks.

The successful applicant will be required to have a good level of literacy, numeracy and IT skills, be able to produce reports and use applications such as Microsoft Office, as well as:

  • Experience of keeping good records and writing incident reports as needed
  • An ability to remain calm under pressure and self prioritise work loads
  • An ability to exercise professional judgement and discretion

For more information please contact Guy Powell on 07584 205496 or guy.powell@worcester.gov.uk

Closing date: 13th January 2019

Interview date: To be confirmed

Supporting documents
EO4122 Technical Support Assistant (Environmental Operations).pdf

Company

From Monday 11th December 2023 an exciting change is happening for us as an organisation - we have implemeted a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://worcester.wm-jobs.co.uk/members/

If you have an application in progress with us on, or before, Monday 11th December 2023 – don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

Why choose Us?

This is an exciting time to join Worcester City Council!

We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.

Working for Us

Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.

We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing.  We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.

By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.

We will offer You

  • You will normally work a 37-hour week (although we have part time roles too). Annual leave starts at 26 days and rising to 31 days after 5 years' service, in addition to paid public holidays.
  • A generous flexitime scheme (where applicable) that can accrue an additional two days off per month
  • An additional fixed day off over the Christmas period and you can purchase up to 5 additional days' holiday per year.
  • Incremental pay increases within your grade, alongside any national pay awards.
  • Flexible working options including working from home and the right to request a variance in weekly hours and/or a reduction in hours.
  • Our valued Local Government Pension Scheme, where on average we contribute two thirds’ costs to an employee’s one third costs, with tax relief on these contributions, as well as protecting your family on your death You also have the option to exchange part of your pension for a tax-free cash sum on retirement.
  • We want you to develop and thrive in your role so we will invest in your training and professional development, including any required professional subscriptions.
  • A wide-ranging benefits platform, making your salary stretch further, with money-saving deals on your weekly groceries, high street retailers, technology purchases, holidays and luxury items, all accessible via an App on your personal devices.
  • A long service award.

Supporting Your Wellbeing

  • A free and confidential employee assistance programme (EAP), available 24 hours, to aid your work life balance.
  • Time off given for volunteering, for the benefit of Worcester.
  • Heavily subsidised leisure activities at the Council’s gyms and swimming pools (seven centres across Worcestershire).
  • Cycle to work schemes
  • Access to electric bikes for travel between sites
  • Free eye tests for visual display users and seasonal flu jabs
  • Enhanced family friendly policies and enhanced sick pay.
Company info
Website
Telephone
01905 722233
Location
Worcester City Council
The Guildhall
High Street
Worcester
Worcestershire
WR1 2EY
United Kingdom

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