School Appeals Manager
37.0 Hours per Week
How would you like to join and lead our fast paced team to deliver an efficient and effective schools appeals service?
As our Schools Appeals Manager, you will manage the service including the allocation of work, quality control and monitoring, making decisions about competing priorities and recruiting and training panel members.
As an experienced Schools Appeals Manager, you will be responsible for co-ordinating panel hearings and liaising with appellants, panel members, clerks and solicitors whilst maintaining a detailed knowledge of the relevant statutory guidance.
You will have excellent communication skills, with the ability to build relationships and communicate complex topics clearly to colleagues, customers and stakeholders.
Experience of working in a customer facing environment is really important along with good planning and organisational skills which will enable you to manage your workload and meet deadlines.
Working and living in an area like Solihull is something special. Our Midlands location means we are well equipped to access all parts of the country, with great transport links and easy access to beautiful countryside, cultural treats such as Stratford-upon-Avon and Warwick as well as the diverse city of Birmingham.
Working for Solihull means that we can offer employees a great working environment, together with a range of flexible working options and attractive staff discounts.
if you require any further information about the role, please contact Jane Game, Democratic Services & Scrutiny Manager, for an informal discussion on 0121 704 6051.
Interviews will be held on Monday 11 February 2019 at the Council House, Solihull.
Please note we do not accept CVs.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.
Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.
Job Description & Person Specification