Business Support Officer - Fixed Term Contract for 2 years
- Employer
- Warwick District Council
- Location
- Royal Leamington Spa, Warwickshire
- Salary
- £18,672 to £19,819 per annum, up to 31 days annual leave, LGPS
- Closing date
- 28 Jan 2019
View more
- Sector
- Local Councils
- Job Type
- Administration / Clerical / Secretarial - inc PA, Customer service, Parking / CCTV
- Contract Type
- Fixed Term Contract
- Working Pattern
- Standard
- Hours
- Full-Time
Job Details
We are looking for an enthusiastic, self-motivated and committed team player to join our Business Support Team within Contract Services, we are responsible for the management of a range of front line services including waste collection, street cleansing, grounds maintenance, car parks, parks management and maintenance.
You will need to be highly organised and able to provide a wide range of administrative and service support tasks. You will be working closely with other members of the team, engaging with customers/contractors and supporting the administration of the parking enforcement management system.
You will require good communication skills and experience in using electronic systems, including the recording and inputting of information. We’ll need you to assess and resolve requests/enquiries from the public, by telephone and electronic access channels, make decisions within established procedures and quality standards for each service request to maximise customer satisfaction.
Proven experience of working within an office environment is essential; as is the ability to deal direct with the public. You must be able to demonstrate and be committed to delivering first class customer service.
For an informal discussion about the post please contact Sarah James (Business Support Team Leader) on 01926 456208
Company
Warwick District, is at the heart of Shakespeare’s England and comprises the towns of Royal Leamington Spa, Warwick, Kenilworth and Whitnash. The district boasts historic castles and buildings with regency architecture, vibrant town centres hosting a lively calendar of events, as well as beautiful parks and gardens. We enjoy links to the M40, M42, M1 and M6, national rail connection and Birmingham International airport. It is one of the most prosperous regions in the country with low unemployment rates.
Here at Warwick District Council, our vision is to make Warwick District a great place to live, work and visit and we recognise that our employees are the key to achieving that. Working arrangements in most jobs are flexible; flexi-time, full or part time and job sharing is usually available. You can expect generous holiday entitlements, a pension scheme and plenty of opportunities for training and personal development.
We believe in recruiting the best person for the job, using fair and open selection, based on knowledge and experience, skills and behaviour. We welcome applications from a diverse range of candidates.
- Website
- http://www.warwickdc.gov.uk/
- Location
-
Riverside House
Milverton Hill
Leamington Spa
Warwickshire
CV32 5HZ
United Kingdom
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