ONLY OPEN TO REDEPLOYEES OF BROMSGROVE DISTRICT COUNCIL & REDDITCH BOROUGH COUNCIL

Telecare Services Administrator, CCTV & Telecare Services
Redditch Borough Council, Post Ref: 70/868
Grade 4, £18,672 - £21,074 per annum (pro rata)
22 hours per week to include occasional/adhoc weekend working
Permanent Contract – open to job share if applicable

We have an exciting new vacancy for a Telecare Services Administrator who will deal with a range of enquiries and requests in line with the Telecare Service we provide. By joining our team you will be making a difference to the safety and security of our Clients, including some of the most vulnerable people.

As well as covering Bromsgrove and Redditch, our Telecare Service has also won contracts across the West Midlands. The position will be based at Redditch Town Hall but you may be required to travel within Redditch and Bromsgrove districts plus other outlying areas when necessary.

If you’d like to work in a fast-paced, forward thinking and enthusiastic environment, where no two days are the same, then this is the team for you!

You will not be expected to have knowledge of Telecare Services as full training will be given. In a nutshell we want you to:

- Talk to potential and existing clients and their families on a daily basis.
- Promote the service and collect and record personal details.
- Raise invoices, create and update records on a variety of systems
- Carry out the admin required.
- Possibly travel across Bromsgrove, Redditch and outlying areas.

There are lots of great benefits to being an employee of Redditch Council including:

- Generous pension
- Annual leave of 24 days (rising to 29 with 5 years’ service)
- Flexible working hours and the operation of a flexi-system of up to 2 days off per month (pro rata).
- Free employee support services and healthcare cash plans

- Car, technology, Cycle2Work and childcare salary sacrifice opportunities.
- Staff benefits from national high street and leisure providers
- Reduced gym memberships and swimming rates.

Are you the enthusiastic, caring and professional individual we’re looking for? If you think you’re up to the job, hit the apply button below.

To see a job description and person specification for this post please select the link at the end of this advert. Want to know more about the role? If so, please contact Rachel Nicholls, CCTV & Telecare Services Manager on 01527 64252.

The closing date for receipt of completed applications from Redeployees of Bromsgrove District Council & Redditch Borough Council is 15 February, 12 noon. Interview dates to be 19, 21 & 22 February 2019. If you are a redeployee of these two Council's then please contact HR on ext 1277 to confirm you will be applying as soon as possible.

To apply please select the "apply" button below. If you experience any difficulties applying online, please contact Charlotte Harvey, HR Support, on (01527) 64252, ext 1277.

CV's will not be accepted.

If you do not hear from us within four weeks of the closing date, you should assume that unfortunately your application was not successful on this occasion.

We are an equal opportunities employer and welcome applications from all Sections of the Community.