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Assistant Insurance Officer

Employer
Solihull Metropolitan Borough Council
Location
Council House, Manor Square, Solihull, B91 3PD
Salary
£20,541 - £29,055
Closing date
26 Feb 2019
Reference
SOL000002577

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Sector
Local Councils
Job Type
Finance
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Hours:
37.0 Hours per Week

We have an excellent opportunity for an Assistant Insurance Officer to join our Insurance Services Team at Solihull Council.

Insurance Services are a small team responsible for managing the Risk Finance Strategy for the Council and Solihull Community Housing. We act as advisors and intermediaries, providing a range of Insurance Services to Academy schools through the Midland Academy Insurance Group and to community schools through our School Insurance Framework.

We provide Insurance Services to all areas within the Council along with managing all motor, liability, property and travel claims that may be received. We use a mix of external insurance and internal funding arrangements to manage those liabilities and utilise a range of experts and suppliers such as Solicitors and Loss Adjusters to support the claims provision.

As Assistant Insurance Officer you will work alongside the Insurance Officer and Insurance Manager and be responsible for multiple insurance disciplines from claims, underwriting and risk.

You will:

  • Manage an insurance programme of your own ensuring the underwriters are providing the expected service, dealing with issues that may arise and assisting in the renewal or tender processes as required.
  • Manage a caseload of claims ranging from liability, motor and property claims in conjunction with the Council's claims handling providers;
  • Provide support to the Insurance Manager to manage Claims Handling contract(s) and ensure an efficient and cost effective claims handling service, with the aim of reducing claims spend.
  • Assist with renewal and tender processes of the Councils insurance arrangements along with that of our school customers.
  • Provide advice and support to Council Officers and customers on a regular basis.

You will have:

  • A Foundation Insurance Test Award from the Chartered Insurance Institute (or equivalent)
  • Previous experience of working within a professional general insurance environment.
  • Experience of dealing with people of all levels using negotiating and persuasion skills to achieve positive outcomes.
  • Knowledge of the Civil Procedure Rules and general claims handling within an insurance or similar type environment.
  • A good understanding of policy wordings and interpreting regulations and relevant legislation.
  • Experience in the use of Microsoft Office packages including Word, Excel and Outlook (or equivalent).

In return this is an excellent opportunity to diversify and increase your breadth of insurance knowledge within this multi-faceted and varied role.

We also offer:

  • Flexible working, including flexi leave up to 24 days per year and agile working arrangements
  • The opportunity to buy up to 10 days additional leave per year
  • Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
  • Access to the Local Government Pension Scheme
  • Employee benefits including a staff discount card

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Steve Simonds, Insurance Manager on 0121 704 8411 or Stephen Goring, Insurance Officer on 0121 704 8414.

Please note we do not accept CVs.

Interview Date: Week commencing 11 March 2019

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Supporting documents
Job Description & Person Specification

Company

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About Solihull Metropolitan Borough Council

Solihull

Solihull is regarded as a popular and vibrant place to live in the UK. As one of the most prosperous towns in the Midlands, almost two thirds of our borough is designated as green belt. We have over 1,500 acres of parks across the borough, with 16 Green Flag Awards. Solihull is very well connected, with great transport links such as the M40, M42 and M6 all close by, and an excellent rail network, plus, of course, an international airport. We are home to the award-winning Touchwood Shopping Centre, National Exhibition Centre, Resorts World Birmingham, and the Resorts World Arena.

It is an exciting time for Solihull, although we are a relatively small local authority (c. 6000 employees), we still have ambitious plans including the development of UK Central and HS2.

Here at Solihull Council, we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.

We recognise that our employees are the key factor in achieving our vision and as such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.

Both Smarter Ways of Working and Employee Wellbeing are key Council Priorities.

The transition to Smarter Ways of Working has presented us with the opportunity to re-think how and where we work. With the option to access portable technology, dependent upon the requirements of the role, a lot of our people are not bound to a single workplace or traditional ways of working, with many choosing to spend a good proportion of their week working from home.

tomOur people told us that they value flexibility, and that choice enables them to have a better work-life balance, manage family responsibilities, enhance their personal wellbeing, and continue to deliver excellent outcomes for the residents of Solihull.

Our people are our number one asset, and our aim is to have a healthy, happy engaged and thriving workforce.

Wellbeing is at the heart of our employee offer and we are a bronze accredited West Midlands Combined Authority Thrive at Work employer.  This recognises our commitment and action in support of employee wellbeing; we are currently working towards silver accreditation.

Unpaid carers carry out a key role within our community and know that this can be challenging when combined with employment.  Our Carer’s Policy and the ongoing support we give to our employees has resulted in us winning Employer of the Year 2022 at the Carer Friendly Awards.

We will offer you:

  • A friendly, supportive and inclusive working environment;
  • Competitive salaries including, for those at the top of their scale, the opportunity to receive a non-consolidated lump sum;
  • A range of flexible working options;
  • Annual leave starting at 25 days and rising to 30 days after 5 years' service in addition to public holidays with an opportunity to purchase up to 10 additional days' holiday per year;
  • A generous flexitime scheme (available for most roles);
  • Access to the Local Government Pension Scheme;
  • A wide range of learning and development opportunities;
  • A range of family friendly policies;
  • Employee benefits including subsidised travel passes, Cycle 2 Work Scheme, confidential Employee Assistance Programme and staff discounts.

Solihull Council is proud to be an Equal Opportunities Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

As users of the Disability Confident Scheme, we guarantee to interview all disabled applicants who demonstrate they meet the minimum criteria for the vacancy.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

For roles eligible for a Disclosure and Barring Service (DBS) check this will be indicated in the advert and supporting recruitment documents.  Where the post involves working with children, other vulnerable groups or in a position of trust it is exempt from the provisions of the Rehabilitation of Offenders Act 1974.  Further guidance is available at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/945449/rehabilitation-of-offenders-guidance.pdf

Please note, where sufficient numbers of applications are received, we reserve the right to close a vacancy before the advertised closing date. We therefore advise that you submit your application as soon as possible.

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Company info
Website
Telephone
0121 704 6000
Location
Council House
Manor Square
Solihull
West Midlands
B91 3QB
United Kingdom

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