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Senior Housing Officer

Employer
Coventry City Council
Location
Broadgate House
Salary
£30,756 - £37,107 per annum
Closing date
17 Apr 2019
Reference
COVCC000239

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Sector
Local Councils
Job Type
Housing
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

 

Do you get real satisfaction from helping people during times of need?

 

Are you a great communicator, negotiator and able to connect with people from all backgrounds?

 

Then let’s talk ….

 

A major change in Housing legislation sees the Homelessness Reduction Act come into force from 1st April 2018. This has created the need to introduce a brand new team focussed on preventing homelessness. You will need the ability to be creative and solution focussed to ensure we are offering practical relevant advice and guidance to everyone with a housing need.

 

The new Homelessness Prevention Team are recruiting for a number of roles.

 

Senior Housing Officer – Grade 7

 

To provide leadership, guidance and motivation to the Housing Options team members, undertaking regular one to ones, absence management and managing the operation.

 

To work closely with the Customer Service Manager and other team managers to develop the service, including responding to new legislation, new initiative and technology.

 

To evaluate and monitor workloads, reviewing processes and procedures to ensure we meet legislation timescales

 

To provide guidance in complex cases

 

Knowledge of housing legislation is essential given the supervisory responsibility and need to give technical advice.

 

 

For further information regarding this role, please contact Mandeep Chouhan on 02476 787464.

 

 

DO NOT AMEND THE BELOW TEXT. THIS CONTAINS MERGE FIELDS WHICH SHOULD NOT BE OVERWRITTEN

Working Hours:  37.0 Hours per Week

Interview Date:  29/04/2019

Benefits

In return, we can offer you an excellent pension scheme, 'MyCar' scheme, flexible working, interest-free loans on annual travel cards, discounts at a number of city centre restaurants, shops and other establishments.

Coventry City Council is committed to delivering the best possible services and improving the quality of life for Coventry people. In order to do this effectively we aim to have a workforce that represents the diverse communities we serve, embracing and utilising the broad range of skills, experiences and perspectives this brings.

We are committed to making our recruitment practices as inclusive as possible for all. This includes making adjustments or changes for people who have a disability or long-term health condition.

Key Requirements

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

This post is covered by the Code of Practice on the English language fluency for public sector workers.

Please note we will communicate any interview arrangements with you via email, so please check your email and WMJobs account on a regular basis after submitting your application.

This vacancy and advert will be closed as soon as sufficient applications are received. Therefore, it is strongly advised that you complete and return your application as soon as possible.

When recruiting, we review candidates against our Behaviour Framework . To find out more information about the Behaviour Framework please click here.

Need help with your application?

If you would like support in completing your application, then help is available at the Job Shop. 

Coventry City Council’s Job Shop is a free service for all Coventry residents. Come in and see one of our dedicated advisers and receive 1 to 1 support.

We are open Monday-Friday 9.15-4.30pm (Thursday 10.30)

Address: 1 Bull Yard, Coventry, CV1 1LH

Phone: 024 7678 5740

Email: jobshop@coventry.gov.uk  

Website: http://www.coventry.gov.uk/jobshop

Supporting documents
Job Description and Person Specification.pdf

Company

About Coventry City Council

Coventry

At Coventry City Council we never want to hear the words – ‘but that’s the way we’ve always done it!” We are a Council that’s looking for new ways of working to tackle new – and old – challenges. We have had great success already and made great strides in changing the way we deliver services and in the way we work with colleagues. We have brought in a new flexible approach to working – giving staff the power, skills and tools to work from the best place at the best time to get the job done. We have a new Customer Service Centre, more online services for residents, a new Council office building, and a city that is changing to meet a new age of driverless cars and superfast broadband. There’s never been a more exciting time to be a part of Coventry.

The City

Coventry

Coventry is a city that is changing fast – and we are looking for candidates with the right skills and personality to join our team and help take us into a bright new future. We are a city that is going places - with an inspiring, world-famous history and exciting times ahead. We are UK City of Culture 2021; home to award-winning universities, top level sport and concerts and famous brands such as Jaguar Land Rover and Severn Trent. We are a part of the ‘Midlands-Engine’, the home of the UK motor industry and a proud multicultural city. Major developments are taking shape around the city, including a new-look shopping centre, a water park, new business quarter, restaurants and a modernised rail station. More and more firms and families are relocating to our city as they see what we have to offer. Coventry is a great place to live and work, and it’s getting even better!

The Council

Coventry

Our city is changing – and the Council is changing too. Headed by Chief Executive, Martin Reeves – who has assisted in bringing in the new WMCA - the Council is committed to improving the quality of life for residents – and its workforce. The Council is bringing in new, streamlined ways of working and making more use of technology to deliver services in new ways – helping residents to do more for themselves online and to do business with us when and how they want.

Coventry City Council is a modern council for a new age, embracing technology and flexible working to continue to rise to new challenges. It’s a council that’s not afraid to try something new!

Company info
Website
Telephone
02476 97 5500
Location
One Friargate, Coventry
Coventry
West Midlands
CV1 2GN
United Kingdom

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