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Business Support Apprentice

Employer
Birmingham City Council
Location
10 Woodcock Street, Birmingham, B7 4BL
Salary
£13,605.00
Closing date
15 Mar 2019
Reference
BCC000736

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Job Details

18 months Fixed Term Contract

Do you thrive in a fast paced environment? Are you passionate about delivering first class administrative support? If so, this could be the ideal opportunity for you.

We are looking for hard-working, dynamic team players with a positive attitude to join our busy business support teams.

Working in one of several locations across Birmingham, you will provide efficient, consistent and responsive administrative services to a wide range of internal and external customers, providing meeting support, handling telephone calls and visitors, and creating and amending documents, among others. You will receive all training and development support necessary to enable you to excel in your role.

Apprentices will receive full training on all aspects of their work, including administrative systems, data protection, and health and safety.

Opportunities are available in all areas of the organisation, including Education and Skills, Inclusive Growth, Adult Social Care, and Strategic Services.

Our ideal candidate will be a good communicator, enthusiastic, flexible and adaptable, able to respond to situations creatively and to solve problems effectively. You will need to have an improvement-focused attitude and be prepared to take responsibility and get things done, as well as demonstrate effective listening skills and a desire to keep learning.

As well as an attractive salary of £13,605 per annum – which exceeds the National Apprenticeship Wage – you will get 29 days holiday allowance per year, the opportunity to join the pension scheme, and enjoy an impressive package of health and wellbeing benefits, as well as discounts with some of the UK’s top retailers, fashion and tech brands.

For any informal enquires please contact Mireia Mangual on 0121 303 9769 or email mireia.c.mangual@birmingham.gov.uk


Ref: BCC000736



“Right to work in the UK documentation will be fully checked for all applicants. All non UK and non EU applicants are required to apply for a Certificate of Sponsorship from Birmingham City Council and must be approved by the UK Border Agency (UKBA) before any employment offer can be confirmed.”


Supporting documents
Job Description and Person Specification

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.   We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer.  We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. 

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

  • A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
  • An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
  • A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
  • A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
  • A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision.  We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.

Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.

Living wage   small disability confident logo

Company info
Website
Telephone
0121 675 7070
Location
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom

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