Visitor Services Assistant

Market Hall Museum, Market Place Warwick CV34 4SA
£16,863 - £17,391 pro rata
01 Mar 2019
31 Mar 2019
Job Ref
Contract Type
Part time permanent
Working Pattern
Part Time

The Role

10 hours per week

We are currently recruiting for a 10 hour Visitor Services Assistant to join our busy café and shop team at The Market Hall Museum, Warwick. 
Serving locally sourced cakes, award winning coffee and a selection of carefully selected teas, our café offers a family friendly space for all our visitors. Our shop selling quality souvenirs, toys, local art works and gifts offers a unique shopping experience for visitors to Warwick and the Market Hall Museum.

The role is 2.5 hours per day from 12:00-14:30 Tuesday – Friday, with the option for additional hours to cover weekends, evening events, and colleague’s holidays on an ad hoc basis. 


Key Requirements

Our Visitor Services Assistants are the public face of Heritage & Culture Warwickshire. They are passionate about promoting the Museum and its services, motivated to achieve targets and have excellent customer service skills. 
Excellent communication skills and good levels of numeracy and literacy are essential to this role. Experience of delivering excellent customer service within a retail or café environment is desirable, but enthusiastic entry level applicants are also welcome to apply as all training will be given. 

This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure.

For further information please see the attached Job Description & Person Specification.

Additional Information & How to Apply

For further information about the role please contact: Victoria Goodall-Barber on 01926 418247,

Closing Date: 29th March

Interview Date: 10 April

To apply for this vacancy please click on the ‘Apply’ button.

Our method of application is online, you will also be required to upload a supporting statement of how you meet the essential criteria.

Please note, CV’s should not been submitted unless asked to do so.

If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on, including your contact details and any relevant screenshots.

You will be notified of our shortlisting decision via email, so please check your email and WMJobs account on a regular basis after submitting your application.

Rewards & Benefits of working for Warwickshire

It really is true that every single job role here at Warwickshire County Council contributes to bettering the lives of the people in our County; we want to do this for our employees, too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours, technology to support remote working (such as light laptops and phones where the role allows).

Time to recharge is so important; we provide a generous holiday allowance which rises as you remain in employment with us. You get all Bank and public holidays off, plus all staff are given an extra day of holiday over Christmas.

As if that wasn’t enough, you’ll also have access to membership of the Local Government contributory pension scheme, childcare vouchers, a host of enhanced family friendly policies and some of the very best Learning and Development training courses to support your ongoing development.

We welcome applications from everyone and value diversity in our workforce.

Supporting documents
Job Description & Person Specification

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