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Casual Facilities Assistant

Employer
Worcester City Council
Location
The Guildhall, High Street, Worcester, WR1 2EY
Salary
£9.27 hourly rate
Closing date
26 Mar 2019
Reference
WCTY000000471

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Sector
Local Councils
Job Type
Customer service
Contract Type
Casual
Working Pattern
Casual
Hours
Part-Time

Job Details


We play a vital part in keeping the beautiful City of Worcester a great place to be. We work hard to build a successful future on 2000 years of history. Why not be someone who gets involved and makes a difference.  Be part of our amazing and diverse team of dedicated people to help sustain the amazing history and heritage of an increasingly modern and contemporary City.

 

Right now, we are looking to add to our team that looks after and run our truly beautiful building; The Guildhall, Home of the Mayor. Situated right in the centre of Worcesters’ busy High Street, this building dates back to 1721 with a fascinating history that offers staff,  visitors, businesses and residents a glimpse of Worcester's rich and varied heritage. We need a Casual Facilities Assistant to add to the team to help run a variety of events that take place. Each booking is different and can vary from weddings, conferences, banquets, boxing nights or civic events. You would be a key contact for any booking so would be responsible in ensuring any event you are involved with run smoothly. You would also need to assist with the security of the Guildhall complex including locking and unlocking the building and setting alarms.

There will be a requirement to set up rooms for events and ensure all working areas are kept clean and tidy to deliver an excellent visitor experience. Therefore, you must be physically able to lift and move large items of furniture.

Flexibility is essential as you may be required to work unsociable hours, cover a shift at short notice and work at the weekend. 

The ideal candidate will have:

  • A positive, helpful attitude
  • Great communication skills and a love of making people feel welcome
  • High levels of customer service, making every experience a good one for whoever walks through the door
  • Excellent attention to detail, wanting to make things the best they can be
  • Reliable and trustworthy, looking after our pride and joy
  • Flexibility to respond to a range of different work situations and different people
  • Ability to work on your own or in a team
  • A real interest and / or experience in the basics needed for a organising a great meeting or evening 

Closing date: 24 March 2019

Supporting documents
Casual Facilities Assistant.pdf

Company

From Monday 11th December 2023 an exciting change is happening for us as an organisation - we have implemeted a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://worcester.wm-jobs.co.uk/members/

If you have an application in progress with us on, or before, Monday 11th December 2023 – don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

Why choose Us?

This is an exciting time to join Worcester City Council!

We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.

Working for Us

Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.

We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing.  We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.

By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.

We will offer You

  • You will normally work a 37-hour week (although we have part time roles too). Annual leave starts at 26 days and rising to 31 days after 5 years' service, in addition to paid public holidays.
  • A generous flexitime scheme (where applicable) that can accrue an additional two days off per month
  • An additional fixed day off over the Christmas period and you can purchase up to 5 additional days' holiday per year.
  • Incremental pay increases within your grade, alongside any national pay awards.
  • Flexible working options including working from home and the right to request a variance in weekly hours and/or a reduction in hours.
  • Our valued Local Government Pension Scheme, where on average we contribute two thirds’ costs to an employee’s one third costs, with tax relief on these contributions, as well as protecting your family on your death You also have the option to exchange part of your pension for a tax-free cash sum on retirement.
  • We want you to develop and thrive in your role so we will invest in your training and professional development, including any required professional subscriptions.
  • A wide-ranging benefits platform, making your salary stretch further, with money-saving deals on your weekly groceries, high street retailers, technology purchases, holidays and luxury items, all accessible via an App on your personal devices.
  • A long service award.

Supporting Your Wellbeing

  • A free and confidential employee assistance programme (EAP), available 24 hours, to aid your work life balance.
  • Time off given for volunteering, for the benefit of Worcester.
  • Heavily subsidised leisure activities at the Council’s gyms and swimming pools (seven centres across Worcestershire).
  • Cycle to work schemes
  • Access to electric bikes for travel between sites
  • Free eye tests for visual display users and seasonal flu jabs
  • Enhanced family friendly policies and enhanced sick pay.
Company info
Website
Telephone
01905 722233
Location
Worcester City Council
The Guildhall
High Street
Worcester
Worcestershire
WR1 2EY
United Kingdom

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