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Housing Options Officer (Temporary)

Employer
Lichfield District Council
Location
District Council House, Frog Lane, Lichfield
Salary
£24,799 - £27,905
Closing date
16 Apr 2020
Reference
LDC000207

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Sector
Local Councils
Job Type
Housing
Contract Type
Full time temporary
Working Pattern
Flexible hours
Hours
Full-Time

Job Details


We are seeking to strengthen our Housing Options team with the recruitment of a temporary officer on a 6 month initial contract.  The team provides a professional, effective and efficient customer focused housing options service to those people approaching the council for housing advice. We look at all housing options available and prevent homelessness wherever possible, either by providing support to help people keep their current home or in accessing a new home in the public or private housing sector.  

The position is fundamental to the provision of services to vulnerable people who may approach the council for assistance with housing. It is a specialist role that will be at the forefront of the prevention of homelessness following the introduction of the Homelessness Reduction Act 2017

As a professional role, it is essential that you can demonstrate possessing a detailed knowledge of relevant homelessness and housing legislation including security of tenure and private tenants’ rights as covered by the 1996 Housing Act, the Homelessness Reduction Act 2017, Children Act 1989 and the Care Act 2014. You should have excellent interpersonal skills including active listening, advocacy and a win-win approach with all stakeholders. You should also be able to demonstrate a good working knowledge of relevant case law, codes of guidance, benefits and available support to applicants experiencing housing problems. The post holder will be required to liaise with applicants, statutory organisations, advocates and third sector providers to arrive at a sustainable housing solution for applicants with complex and multiple needs, for example mental health combined with drug and/or alcohol addiction.

Informal enquiries are welcomed and should be made to David Whittaker, Housing Options Manager, either by phone on 01543 308704 or email: david.whittaker@lichfielddc.gov.uk .

Closing date for applications is 28 April.  Previous applicants need not apply.

Supporting documents
Job Description & Person Specification

Company

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Working for us

We serve a population of around 100,000 residents within Lichfield and the district. Lichfield itself is a small cathedral city located 20 miles just north of Birmingham.

We are one of the district’s largest employers and offer a range of fulfilling job opportunities. Our team is at the very heart of our council - everyone, whatever their role, contributes to delivering great services to our local community. We are committed to equality and diversity, and work to ensure that our workplaces and our services are accessible to all. To see our full range of services , visit  www.lichfielddc.gov.uk/ourservices  and search careers for more information on how we work together to make Lichfield a great place to live and work.

We very much hope that you will want to become part of our team as we move forward and modernise our services.

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Company info
Website
Telephone
01543 308000
Location
Lichfield District Council
Frog Lane
Lichfield
Staffordshire
WS13 6YU
United Kingdom

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