Senior Business Support Assistant

£18,319.00 - £19,819.00 per annum (pro rata)
13 May 2019
24 May 2019
Job Ref
Contract Type
Fixed Term Contract
Working Pattern
See advert details

Senior Business Support Assistant

Salary:  £18319 - £19819 per annum (pro rata)

22.5 Hours per week –Temporary for 9 months

Adult Social Care and Health and Safeguarding Business Support provides high quality customer centred and value for money business support services that underpin all service operations and contribute to frontline improvements within Social Care and Health.

This post is part of the countywide business support team who provide support to ALD Operational Teams/SCC Appointees and the Mental Health Team in the North.

We are looking to appoint to a temporary Grade 5 Senior Business Support Assistant role for our Burton and Tamworth Double District. 

Administrative Support is required around the following;

The post holder will have a priority role supporting the appointeeship function for Adult Social Care and Health


To undertake a range of Customer Care duties.  This will include filtering telephone calls, answering questions from members of the public and other agencies on the services of the team and the wider service.


Care director systems, processes and pathways. This post holder will have responsibility for maintaining and advising on data quality issues, performance, scanning and saving key documents to a client record. They will be able to run advanced finds and provide valuable insight and reports into performance and data quality around all parts of the business


To ensure the service is robust in key deliverables around supporting payment of invoices, maintaining and maximising customer satisfaction and ensuring the reputation and the sustainability of the financial management for team can be achieved.


Support Adult Safeguarding investigations when required.


To be successful in the role it is important that you have worked in a very busy office environment and can work well under pressure. You will make full use of the Department’s IT facilities including accurately maintaining, monitoring and analysing data. You should be self-motivated, flexible with excellent time management skills.  You will also be required to work from other offices when required.

To apply for this post click on the ‘Apply’ button below.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website.

To submit your application you will need to register an account on the website (NB this is a separate login to WM Jobs)

We collect personal information from you when you register with us to make an application. Information we collect includes name, email address and other contact details. We will use this information to communicate with you generally and to assess your application.

By clicking on the Apply button and submitting your application form, you are giving your consent to the processing of your personal data in the ways described here

If you experience any technical issues accessing or completing the application form please contact

Closing Date: 24th May 2019
Interview Date: TBA

For more information about the role please contact: Jo Taylor on 01827 782519 or by email

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

This position is subject to a criminal records check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

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