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Brewhouse Customer Services Officer

Employer
East Staffordshire Borough Council
Location
The Brewhouse Arts Centre, Union Street, Burton upon Trent, DE14 1AA
Salary
£18,795 to £21,166 per annum pro rata
Closing date
31 May 2019
Reference
ESBC000000558

Job Details

The Brewhouse is a vibrant arts centre in the heart of Burton Upon Trent. We aim to present an exciting, jam-packed programme of amazing performances, activities and events that is engaging to audiences of all ages. We also work with a range of professional artists and organisations to develop innovative and original projects and workshops that promote the learning of new skills through imagination, creativity and enjoyment.

The Brewhouse is operated by East Staffordshire Borough Council. A career with East Staffordshire Borough Council offers rewarding and challenging opportunities in a wide range of roles and the chance to make a difference to the lives of local people. As an employee, you will have access to a range of benefits including flexible working and opportunities to learn and develop new skills.

To provide a welcoming and inviting atmosphere as the first point of customer contact at The Brewhouse and to ensure the comfort and safety of the audience/visitors to The Brewhouse

You must be able to work unsocial hours, including evenings and weekends.

You will be responsible for the security of the building and be able to remain calm under pressure.

Demonstrating a keen interest in the Arts, you will have an outgoing personality and be able to deal effectively and diplomatically with clients and customers.  You must be adaptable with the confidence to address various situations.

The ideal candidate will have:

Experience in administration, an effective telephone and reception manner with the ability to deal with queries as well as cash handling experience.

Knowledge of IT skills and receptive to learning the Brewhouse computerised Box Office system.

A knowledge of First Aid at Work would be an advantage.

East Staffordshire Borough Council has a commitment to the Safeguarding and promoting the welfare of Children and Vulnerable adults and expect all staff and volunteers to share this commitment. Successful applicants will be required to undertake an enhanced Disclosure & Barring Service Check.

 

 

Supporting documents
Job Description & Person Specification
Policy Statement on the Recruitment of Ex Offenders

Company

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East Staffordshire Borough Council aims to recruit and retain the most talented people to enable us to deliver high quality services for our residents.  A career with East Staffordshire Borough Council offers rewarding and challenging opportunities in a wide range of roles, and the chance to make a difference to the lives of local people.  As an employee of East Staffordshire Borough Council you will have access to a range of benefits including flexible working, opportunities to learn and develop new skills and leisure activity discounts.  Further information regarding the numerous benefits and rewards associated with working for us can be found on this page Benefits and Rewards

About East Staffordshire

East Staffordshire is a great mix of town and country.  The capital of the National Forest, the St George’s Park FA Centre and a rich brewing heritage can all be found in the borough, as can beautiful countryside and interesting villages.  The Council offices and Town Hall are based in Burton upon Trent.

East Staffordshire Town Images

Equality & Diversity

The Council is actively building diverse teams and welcomes applications from everyone, including people of different age, sex, gender, ethnicity, religion, and sexual orientation. 

We are a Disability Confident Employer, and further details of our commitment to Equality and Diversity can be found on this page Equality and Diversity

   East Staffs

Learning and Development

We are committed to developing the skills and knowledge of our workforce to meet the current and future needs of the organisation. Further details of learning and development opportunities can be found on this page Learning and Development

How To Apply

Details of how to complete an application, can be found on this page How to apply

Company info
Website
Telephone
01283 508708
Location
East Staffordshire Borough Council
Town Hall
King Edward Place
Burton upon Trent
Staffordshire
DE14 2EB
United Kingdom

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