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Casual Duty Supervisor

Employer
East Staffordshire Borough Council
Location
Town Hall, King Edward Place, Burton upon Trent, DE14 2EB
Salary
£9.94 per hour
Closing date
11 Jun 2019
Reference
ESBC000000562

Job Details

The Civic Function Suite at the Burton Town Hall provides an impressive, historical setting for any event or meeting. Our venue is versatile and flexible, lending itself to all kinds of events, from wedding celebrations, to award ceremonies and beer festivals to parties, conferences and smaller meetings. We are also a licensed wedding venue and regularly host formal civic functions.

We now have opportunities for additional staff to join the team to supervise these events.

The role is to provide Friday evening or weekend supervision (and some weeknights) as required on a rota basis with other supervisors, providing excellent customer service to hirers of the Town Hall Function Suite. Events can include licensable events (to include provision of alcohol) and weddings.

You should have excellent effective customer care skills and the ability to deal with competing demands in a front line service both in person, by telephone, letters and e-mails. You should also be available to work evenings or weekends as required.

The successful applicant should have previous customer care experience and ideally have knowledge of the Licensing Act 2003 and experience of operating a PA system and lighting boards.

The ability to remain calm under pressure, able to deal effectively and diplomatically with all customers and have the ability to work as part of a team or on own initiative are also essential for this post.

East Staffordshire Borough Council has a commitment to the Safeguarding and promoting the welfare of Children and Vulnerable adults and expect all staff and volunteers to share this commitment. Successful applicants will be required to undertake an enhanced Disclosure & Barring Service Check.

Supporting documents
Policy Statement on the Recruitment of Ex Offenders
Job Description & Person Specification

Company

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East Staffordshire Borough Council aims to recruit and retain the most talented people to enable us to deliver high quality services for our residents.  A career with East Staffordshire Borough Council offers rewarding and challenging opportunities in a wide range of roles, and the chance to make a difference to the lives of local people.  As an employee of East Staffordshire Borough Council you will have access to a range of benefits including flexible working, opportunities to learn and develop new skills and leisure activity discounts.  Further information regarding the numerous benefits and rewards associated with working for us can be found on this page Benefits and Rewards

About East Staffordshire

East Staffordshire is a great mix of town and country.  The capital of the National Forest, the St George’s Park FA Centre and a rich brewing heritage can all be found in the borough, as can beautiful countryside and interesting villages.  The Council offices and Town Hall are based in Burton upon Trent.

East Staffordshire Town Images

Equality & Diversity

The Council is actively building diverse teams and welcomes applications from everyone, including people of different age, sex, gender, ethnicity, religion, and sexual orientation. 

We are a Disability Confident Employer, and further details of our commitment to Equality and Diversity can be found on this page Equality and Diversity

   East Staffs

Learning and Development

We are committed to developing the skills and knowledge of our workforce to meet the current and future needs of the organisation. Further details of learning and development opportunities can be found on this page Learning and Development

How To Apply

Details of how to complete an application, can be found on this page How to apply

Company info
Website
Telephone
01283 508708
Location
East Staffordshire Borough Council
Town Hall
King Edward Place
Burton upon Trent
Staffordshire
DE14 2EB
United Kingdom

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