Enforcement Officer

Location
Town Hall, Nuneaton
Salary
£25,295 - £26,317 per annum (pro rata for part time)
Posted
16 May 2019
Closes
04 Jun 2019
Job Ref
NBBC000000557
Contract Type
Full time permanent
Working Pattern
See advert details
Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.

We are looking for an enthusiastic individual to join our busy revenues team as an Enforcement Officer.

The post holder will represent at Magistrates and County Court in matters relating to unpaid Council Tax, Non Domestic Rates, Housing rents, sundry debts and housing benefit.

You will deal with the later stages of enforcement and will be required to ensure that all available enforcement methods are considered and used as appropriate, including insolvency proceedings, charging orders, committal applications and

applying for possession claims through to eviction where necessary.

The role requires excellent communication skills, the ability to deal with difficult situations along with the ability to learn, understand and apply complex processes.

The post holder will be required to deal with customer enquiries by telephone, composing non standard letters and conducting face to face interviews at the town hall as necessary along with home visits.

If you have not already obtained the IRRV technician qualification/or a relevant housing qualification the successful candidate will be required to work towards this.

This is excellent opportunity to build on existing experience and become part of a team committed to continuous improvement and customer service

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance and childcare vouchers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.

Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.

Supporting documents
Job Description and Person Specification
Nuneaton and Bedworth Borough Council Values

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