Rent/Welfare Officer

Locality Offices - Winyates, Batchley or Woodrow
£24,799 - £27,905 per annum
03 Jun 2019
20 Jun 2019
Job Ref
Job Type
Contract Type
Full time temporary
Working Pattern

Redditch Borough Council

Grade 6, £24,799 - £27,905 per annum

37 hours per week

FIXED TERM UNTIL 31st December 2019

The role of the Rent/Welfare Officer working amongst a team of housing management specialists will be responsible for helping and supporting tenants in social welfare matters being the specialist in Rent account management, proactively managing the Councils rent arrears cases to prevent tenants falling into unnecessary rent arrears and by doing so helping tenants to sustain their tenancies.

The successful candidate will be required to have a good understanding of Rent arrears recovery protocols and welfare benefits and will be required to have effective listening and clear communications skills, as well as being creative in problem solving, open minded and flexible.

The closing date for receipt of completed applications is Tuesday 18th June 2019. Interviews will be held on Thursday 27th June 2019.

If you require further information please contact Greg Doehler, Acting Housing Locality Leader on 3297 or Judy Braithwaite, Acting Housing Locality Leader ext. 3825.

The post holder will have access to the PSN connected network. As such there is a Cabinet Office requirement to be validated to the Baseline Security Standard (BPSS). The BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information. This includes identity check, national and immigration status, employment history (3 years) and verification of criminal record (unspent convictions only). Therefore, a basic Scottish Disclosure is needed for this post.

To apply please select the "apply" tab below. If you experience any difficulties applying online, please contact our recruitment line on (01527) 534117. CV's will not be accepted.

If you do not hear from us within four weeks of the closing date, you should assume that your application was not successful on this occasion.

Supporting documents
Rent/Welfare Officer Job Description & Person Specification

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