Skip to main content

This job has expired

Customer and Schools Support Assistant - Ref: RT63419

Employer
Walsall Council
Location
Walsall Borough
Salary
G4 £18,981 - £20,956 per annum
Closing date
4 Jun 2019
Reference
WALS000003979

View more

Sector
Local Councils
Job Type
Finance
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

Job Details


Customer and Schools Support Assistant – Ref: RT63419

Salary: G4 £18,981 - £20,956 per annum

Full time 37 hours Monday to Friday

 Fixed Term until 30 April 2020

Your role will be to work as part of the Oracle Support Team within Financial Administration & Support Services.  You will be responsible for providing an efficient and effective customer support service, including financial systems user instruction and dealing with payment enquiries.

You will be required to carry out the following duties:

  • Provide first line support for all financial system related queries
  • Provide a customer focussed service, working with customers to ensure that their needs are met
  • Effective and timely system support administration actions, including validation of financial system data
  • Provide training and support relating to the council’s financial transaction systems 

A working knowledge or experience of Oracle Financial Systems would be beneficial.

To be successful you will have experience of working in a financial administration environment, together with possession of a GCSE or relevant business or office qualification.

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Closing date for applications: Sunday 1st June 2019

Supporting documents
Job description and employee specification
Information for applicants

Company

Walsall Council

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

View Walsall Council vacancies

Applying for Jobs with Walsall Council

Take the stress out of making job applications by watching our ‘Applying for Jobs with Walsall Council’ video.

Living in Walsall

FROZENPart of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

 

Find out more about Living in Walsall.

Walsall Council is committed to Safer Recruitment.

MinerTo achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.  

 

 

 

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours.  Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker. 

Armed Forces Covenant

We are proud to support the Armed Forces Covenant. Walsall Council will guarantee an interview for any candidate who has formerly served in the Armed Forces and who meets the essential criteria for the job.

 

Connect with us on Social Media

Twitter Logo [square] Facebook Logo

  Armed Forces Covenant  Diversity Works  Disability Confident

 

 

Company info
Website
Telephone
01922 650000
Location
Civic Centre
Darwall Street
Walsall
West Midlands
WS1 1TP
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert