Job Description/Person Specification

Post:               Adult Team Contingency Practitioner  

Hours:            18.5hrs Part Time  9 month contract

Salary:            21,484.40 pro rata

Job Purpose:

Working as part of a dynamic and dedicated team you will support adult carers aged 25+ to maximise their personal, social, health and educational experiences and reach their potential

You will equip, support and upskill adult carers to maintain a healthy life balance through their caring role and to help increase their knowledge and understanding. You will help to promote media resources that enable self-help support, including digital inclusion enabling them to take control of their own lives.

To ensure carers are involved in all aspects of service planning and shaping of services that affect them.

 

                Functions specific to this role

1. To ensure a coordinated approach for carers to access appropriate support by offering information, signposting, advice and referral to organisations as part of a multi-agency partnership with the Solihull Community Hub.
2. Support carers to find a way to continue to remain in education, training and employment
3. Support carers to overcome barriers and exercise their rights to achieve their desired goals
4. Undertake comprehensive contingency plans with carers in a timely manner
5. To take a Lead role in building good partnership working with agencies and services across the Solihull Borough.
6. Contribute in the development of resources and toolkits that enable carers to maintain healthy life style balance.
7. Promote CTS by giving talks and presentations to professionals and other organisations within their specialised category.
8. Any other duties as agreed by the Chief Officer.

Be an active participant of the adult carers team to collectively:

 

1. Contribute to raising awareness of adult carer and their needs amongst relevant health, social care, educational and voluntary sector professionals
2. Attend appropriate internal and external meetings with other agencies on behalf of CTS
3. Maintain accurate records of contacts via various data collection 
4. Adopt behavioural change model in your practice with carers.
5. Seek out unidentified  carers by using a wide variety of mechanisms and our range of networks
6. Use impact measurement tools and collect monitoring data to enable quantitative and qualitative evaluation of our service
7. Contribute to CTS newsletters, electronic information and publicity material
8. Identify and respond appropriately to Safeguarding issues
9. Contribute to reception cover for the whole service and team specific duty
10. Encourage the community to engage in our Carers Friendly Communities agenda and activities associated with this
11. Participate with routine reporting and budgeting requirements

    Functions applicable to all staff

12. Contribute to the development and achievement of Solihull Carers Centre (SCC) strategic objectives
13. Provide a quality service
14. Promote the good image of SCC by being an excellent ambassador of Solihull Carers Centre when meeting with carers, members of the public or representatives from other organisations   
15. Contribute to fundraising via actual events, identifying opportunities etc.
16. Use SCC income wisely and within your authority
17. Participate in appropriate training
18. Support volunteers in tasks linked to your work
19. Adhere to SCC policies and procedures
20. Undertake other tasks as required

    Work conditions applicable to this post

    3.1       Office and various venues, including Hubs and travel around the Borough on a regular basis.

    3.2       Will need to be flexible as evening and weekend work will be sometimes required.

    Accountability

    4.1       Reporting to Adult Team Leader

    4.2       Key performance indicators according to SLA.

    Relationships

    5.1       Internally

• Adult Team Manager
• Other members of the adult team including volunteers
• Chief Officer
• Trustees with specific reference for adult services, monitoring and evaluation and quality

  5.2       Externally:

• Carers and families
• Professionals in other agencies providing services to carers

6. Person Specification Specific to this role:

Essential

 

6.1       Experience of working in a caring and advice giving role and/or relevant academic qualifications

 

6.2       Experience of carrying out comprehensive assessments, review and support plans

 

6.3       Experience of collecting and using monitoring and evaluation statistics

6.4       Ability to write comprehensive reports and case recordings
6.5       Problem solving ability

 

6.6       Good knowledge of services in Solihull

6.7       Excellent interpersonal, oral and written skills

6.8       Proven ability to work effectively in partnership with other organisations

6.9       Ability to work as a member of a team but also on own initiative

6.10     Ability to respond appropriately to Safeguarding Issues

6.11     Skills to carry out this role professionally and confidently

6.12     Excellent IT skills, including databases

6.13     Ability to work within legislative frameworks and statutory processes and guidelines

 

6.14     Provide a person-centred service

 

6.15     Excellent time management and organisational skills

 

6.16     Excellent presentation skills

 

6.17     Understanding of how voluntary and statutory agencies operate

 

6.18     Flexible and able to multi-task

 

6.18     Car owner with valid driving licence

 

Desirable

 

            6.19     Relevant Qualifications

            6.20     Knowledge of the demands of caring and the wide range of issues it can raise

            6.21     Knowledge of relevant local services 

Applicable to all staff:

           

            7.1       Positive attitude

            7.4       Non-judgemental and respectful of others

            7.5       Commitment to equality and diversity

            7.6       Respectful of confidentiality

            7.7       Excellent team player

7.8       Approachable and able to be sensitive

7.9       Emotionally resilient

7.10     Empathetic with an understanding of caring

7.11     Able to work on own initiative within the boundaries of the role