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Revenues Recovery Officer

Employer
Wyre Forest District Council
Location
Wyre Forest District
Salary
£20983 to £23013
Closing date
12 Jun 2019
Reference
WFDC000000259

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Job Details

Are you interested in working in the Revenues team? We have an exciting opportunity to fill a vacancy as a Revenues Recovery Officer!

The post holder will be required to maximise income to the authority and ensure decisions on the collection and recovery of Council Tax and Business Rates are made in accordance with legislation and local policies.

Proactive in approach, you will need to have excellent communication skills with experience of working in a revenues or debt collection environment together with practical understanding of relevant legislation and best practice.

Proven experience of dealing with the public by phone, in writing and in person is also required and possession of an IRRV Technician’s qualification would be desirable. You will need to use initiative, judgement and knowledge of legislation to determine the most appropriate recovery action and provide help to those in financial difficulty.

The post is subject to a Basic Disclosure Check. Home working may be available.

Supporting documents
Job Description

Company

We've implemented a new system from Monday 4th March which will improve your candidate experience!

There is more information on the WMJobs candidate help page WMJobs Help!

Working for us:

Join our team and you’ll be part of an evolving of council. One that seeks to make a difference, not just to its colleagues, but to the lives of those who live, work and visit our district. We are transforming and finding new more efficient trusted ways of working and all of our colleagues have a part to play.

We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive. We believe in rewarding employees and working for Wyre Forest District Council has some great benefits.  We focus on supporting your physical, financial and emotional wellbeing. You can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits also include a competitive salary and pension scheme, favourable holiday entitlements and flexible working options. Hybrid working is part of our culture.

We feel it is necessary to have a diverse workforce and focus on making sure the services we offer meet the aspirations and needs of our local community. Positions at all levels contribute to the district’s wellbeing and smooth-running.

If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

Our Vision:

"A safe, vibrant and clean place to live, work and visit."

Our Values:

Our vision is underpinned by the following values which lie at the heart of everything we do.  We will:

  • Be honest
  • Invest in our workforce
  • Be supportive

Our Priorities:

Our priorities represent what we want to achieve for the social, economic and environmental well-being of the district, they are:

  • Economic growth and regeneration
  • Securing financial sustainability for services the local communities value
  • A clean, safe and green place to live, work and visit

What you can expect:

At Wyre Forest District Council we rely on good people to perform well within a challenging social and economic environment, and we will reward them accordingly.  Working for us you can expect to enjoy a range of learning and development opportunities designed to enhance you in your role. Our excellent benefits include a competitive salary and pension scheme, favourable holiday entitlements, and mobile and flexible working options.

Our locations:

Wyre Forest DC locations image

To find out more:

To find out more about Wyre Forest District Council, or the area we serve please visit our website at www.wyreforestdc.gov.uk, 'Like' us on Facebook www.facebook.com/WyreForest/ or follow us on Twitter @WyreForestDC.

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Company info
Website
Telephone
01562 732721
Location
Wyre Forest District Council
Wyre Forest House
Finepoint Way
Kidderminster
Worcestershire
DY11 7WF
United Kingdom

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