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Hotline Operator

Employer
Warwickshire County Council
Location
Shire Hall, Warwick
Salary
£18,795 - £19,171(pro rata for part time) Scale E
Closing date
16 Apr 2020
Reference
WARW000004764

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Sector
Local Councils
Job Type
Customer service
Contract Type
Part time permanent
Working Pattern
Part Time
Hours
Full-Time, Part-Time

Job Details

Hotline Operator

About the role
The Facilities Hotline is the first point of contact for clients wanting to access a range of services provided by Facilities Management. We deal with a wide range of requests from schools and other clients from within and outside Warwickshire.

Some of the tasks we undertake are, placing orders with contractors for clients requesting maintenance to their buildings, arranging appointments for the production of ID badges and car parking permits and booking meeting rooms within Shire Hall and other Warwick complexes. We are a small team currently dealing with up to 500 queries a week.

To see the full vacancy and apply please click here...


We welcome applications from everyone and value diversity in our workforce.


Company

As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 

WCC

We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel

Accreditations

Company info
Website
Telephone
01926 41 8125
Location
HR Service Centre
Shire Hall
Warwick
Warwickshire
CV34 4RL
United Kingdom

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