Housing Advice Assistant

Location
Wyre Forest House
Salary
Wyre Forest Salary Band E (pro rata)
Posted
14 Jun 2019
Closes
30 Jun 2019
Job Ref
WFDC000000260
Job Type
Housing
Contract Type
Part time temporary
Working Pattern
Standard
Whatever your role within Wyre Forest District Council, every day you will be working to benefit the people of Wyre Forest. You can help shape our District’s future, and you will be part of a workforce that makes a difference.

Quality, professionalism and commitment are the key drivers of the services we offer to enhance the quality of life of local residents and visitors to the District. In order to maintain high standards it is necessary to have a diverse workforce who are highly competent and experienced, whose main focus is ensuring the services we offer meet the aspirations and needs of our local community.

You will be supporting the work of the Housing Advice Team in relation to registration and banding applicants, providing advice and accessing accommodation. You will need to monitor, compile data and reports to analyse and inform the performance of the Strategic Housing Services. You will also undertake administrative work in relation to our Strategic Housing Services. You will be dealing with various members of the public, dealing with queries via communication from them.

HNC or above qualification, A levels or equivalent. A minimum of 2 years related work experience. GCSEs maths and English (A-C) or equivalent. IT literate to a high standard including email, spread sheets and databases.

Good interpersonal and communication skills. You will need to be able to work on own initiative and with minimum supervision. Able to work well within a team.

Position due to secondment of post holder for maternity leave, 18.5 hours per week.

Supporting documents
Job Description

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