Skip to main content

This job has expired

Customer Services Assistant - Rugby 37 hours

Employer
Warwickshire County Council
Location
Rugby Library
Salary
£18,795 - £19,171 per annum
Closing date
2 Jul 2019
Reference
WARW000004777

Job Details

Customer Services Assistant - 37 hours, Rugby Library

The Role

This role is based at Rugby Library where, as Customer Services Assistant you will be responsible for delivering effective services to customers & ensuring a positive experience for customers of all ages. This will include assisting customers with enquires, the promotion of books, reading and delivering events as well as giving ICT assistance.

You will need to have the enthusiasm to deliver outreach and promotional work, including children's activities often involving singing and telling stories. ICT plays a big role in libraries today so experience of using office packages, the internet & social media is necessary to assist our customers when answering enquires.

Key Requirements

  • 4 GCSE passes, grade C or above or equivalent, to include English and Maths.
  • A flexible approach to working hours to include working on Saturdays and Sundays.
  • Experience of working with members of the public in a customer service environment.
  • Ability to access and support users to access online services such as government websites, application forms, web email accounts and other similar services.
  • Ability to share enthusiasm and knowledge of books and reading with customers.
  • Ability and willingness to create and deliver promotional activities for customers of all ages.

To see the full vacancy and apply please click here... 


We welcome applications from everyone and value diversity in our workforce.


Company

As a local authority we take on a wide range of roles, whether we are providing specialist care and support to the most vulnerable in our communities, or championing Warwickshire as a choice for business through our work to promote economic growth and innovation.

Warwickshire is famous the world over as Shakespeare’s county— but that’s only half the story.  We’re also vibrant and modern. One of the fastest growing commercial regions in the UK, we’re home to many leading companies and developing exciting opportunities for everyone who lives and works here. 

WCC

We pride ourselves on being an innovative employer that like to encourage new ways of working. Likewise, our ability to make decisions quickly is as important to us as it is to our customers.

We work actively with partner organisations to deliver our core services:

  • Schools and Learning
  • Social Care and Health
  • Community Safety
  • Environment and Planning
  • Leisure and Tourism
  • Roads and Travel

Accreditations

Company info
Website
Telephone
01926 41 8125
Location
HR Service Centre
Shire Hall
Warwick
Warwickshire
CV34 4RL
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert