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Customer Services Assistant

Employer
Staffordshire County Council
Location
Stafford, Staffordshire
Salary
£16,863.00 - £17,391.00 per annum (pro rata)
Closing date
21 Jun 2019
Reference
REC000974

Job Details

CUSTOMER SERVICES ASSISTANT

Salary:  £16,863- £17,391 per annum (PRO – ROTA)

 18.5 hours a week – TEMPORARY until 31.03.2020

Families First are looking to recruit a Customer Services Assistant to work 18.5 hours a week on Wednesday pm, Thursday and Friday.

Duties include answering telephone calls, screening and filtering calls, signposting where required and taking messages.

Duties will also include supporting the back-office arrangements for an extremely busy Families First area office. This will include undertaking a range of clerical duties including maintaining and monitoring ICT systems, the input and retrieval of data and the production of documents to a high standard.

GCSE English and experience in computer packages are both essential for this position.

This authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

To apply for this post click on the ‘Apply’ button below.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website. Please note, you are only able to view the Job Description and Person Specification on the WM Jobs  board NOT via Staffordshire County Council's online application site.  

To submit your application you will need to register an account on the website (NB this is a separate login to WM Jobs). 

We collect personal information from you when you register with us to make an application. Information we collect includes name, email address and other contact details. We will use this information to communicate with you generally and to assess your application.

By clicking on the Apply button and submitting your application form, you are giving your consent to the processing of your personal data in the ways described Here

If you experience any technical issues accessing or completing the application form please contact recruitment@staffordshire.gov.uk

Closing Date: 21/06/2019
Interview Date: TBC  (if applicable)

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
 

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