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Summons Officer

Employer
West Midlands Police
Location
Coventry, West Midlands
Salary
£17,262 to £18,078
Closing date
26 Jun 2019
Reference
190000AI

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Job Details

Summons Officer 190000AI

Grade: Band B Lower

Salary: £17,262 to £18,078

Closing Date:  26th June 2019

About the role:

The role of Summons Officer supports the wider Prosecution Team, which is based within the Case Management Unit at Coventry Central police station. 

We are looking for enthusiastic and highly motivated people to provide an effective and efficient administrative service in support of streamlined justice process postal requisitions and police-led prosecutions.

You will have excellent communication skills, data entry experience and an ability to use bespoke computer systems. An ability to discharge a range of general office duties such as filing, scanning, photocopying and collating statistical information would be advantageous.

Specific Role Responsibilities:

  • To enter data from source documents into the Integrated Custody Information System and Electronic File Build computer applications
  • To photocopy case file material and assemble documents for transfer to the Crown Prosecution Service, operational colleagues and team members across the department
  • To interrogate and print relevant documents from the Police National Computer and Courts Service LIBRA case management system   
  • To possess demonstrable customer care skills and to employ appropriate and relevant techniques when addressing enquiries from internal and external sources
  • To demonstrate a flexible and positive attitude in support of team and departmental objectives  
  • To carry out any other duties commensurate with the purpose and grading of the post that might from time-to-time be determined

Hours of Work and Flexibility:

  • The unit is open from 07:00 hours to 17:00 hours (Monday to Friday), but duties may vary according to operational requirements

For further information please contact Stuart Knipe (Eastern Area Prosecutions Manager) by email at s.knipe@west-midlands.pnn.police.uk or TEL: 07584886397

The post holder should be resilient, flexible and adaptable to change

Ability to maintain filing systems and registers; use photocopiers and multi-functional devices; scan and send electronic documents; and process statistical returns in accordance with established standards and criteria

Ability to use or be trained in a range of operational computer applications such as ICIS (Integrated Custody Information System), EFB (Electronic File Build), PNC (Police National Computer) and the Magistrates' Court Case Management System (otherwise known as LIBRA)

Must be able to employ active listening techniques and possess effective written and verbal communication skills

Ability to solve problems methodically and logically

Ability to operate both bespoke computer systems and standard Microsoft Office applications 

West Midlands Police are currently undertaking a long term review of staff pay and conditions.  The grade, pay and other terms of employment are therefore subject to review and may change in the future. 

Company

The West Midlands Police is made up of people like you who want crime to be reduced in our communities and for them to protected. Join us! To continue making a difference in the West Midlands region.

Company info
Website
Telephone
0121 626 5100
Location
Police Headquarters
West Midlands Police
Lloyd House, Colmore Circus
Birmingham
West Midlands
B4 6NQ
United Kingdom

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