Care Systems Support Officer

Location
Stafford, Staffordshire
Salary
£18,319.00 - £19,819.00 per annum
Posted
18 Jun 2019
Closes
04 Jul 2019
Job Ref
REC000984
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

Care Systems Support Officer -

Salary:  £18,319- £19,819 per annum - Grade 5

37 Hours per week – Secondment Opportunity/Fixed Term Contract until 31/08/2020

The Role

The Care Systems Support Officer role provides an opportunity to join a lively established team that provides business advice and guidance and technical support, maintenance and development of the CareDirector system and other social care systems that support staff who deliver social care services to vulnerable people in Staffordshire.

The CareDirector system has 2600+ users across adults and children’s services providing services both within SCC and in partner organisations delivering commissioned services. The post holder will work within our Help and Support Desk focusing on providing first line support to system users by answering their calls, logging enquiries and providing immediate resolution to day to day support issues.

We are looking for people with flair and passion for IT, knowledge of social care and excellent customer service skills. If you feel you meet the criteria within the job description, we would welcome your application. 

To apply for this post, click on the ‘Apply’ button below.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website. Please note, you are only able to view the Job Description and Person Specification on the WM Jobs  board NOT via Staffordshire County Council's online application site.  

To submit your application, you will need to register an account on the website (NB this is a separate login to WM Jobs). 

We collect personal information from you when you register with us to make an application. Information we collect includes name, email address and other contact details. We will use this information to communicate with you generally and to assess your application.

By clicking on the Apply button and submitting your application form, you are giving your consent to the processing of your personal data in the ways described Here

If you experience any technical issues accessing or completing the application form, please contact recruitment@staffordshire.gov.uk

Closing Date: Thursday 4th July 2019
Interview Date: Tuesday 9th July 2019 (if applicable)

For more information about the role please contact: Nicola Gibson, Care Systems Team Manager on 01785 278165 or email  nicola.gibson@staffordshire.gov.uk  

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Similar jobs

Similar jobs