Business Support Officer (2 x posts) Adult Social Care– ref SS00919

Civic Centre
Salary: G5 £20,143 - £23,600 per annum
18 Jun 2019
04 Jul 2019
Job Ref
Contract Type
Full time permanent
Working Pattern

Business Support Officer (2 x posts) Adult Social Care– ref SS00919
Salary: G5 £20,143 - £23,600 per annum

At Walsall Council we are PROUD of our Past, our PRESENT AND FOR OUR FUTURE.

The Adult Social Care directorate are looking for aspirational Business Support individuals to ensure delivery of a professional support service.

As the Business Support team are often the first port of call within the directorate, we are seeking candidates to work with us on this journey who ideally have a business administration background, experience with IT software as well as enthusiasm for change; a positive can do attitude and a passion for making a difference.

It is an expectation that the Business Support team adopt a professional approach with exceptional Customer Service skills which is paramount to contributing to the delivery of a high standard way of working.  

As a member of the Business Support Team, you will provide comprehensive, efficient and professional administrative support to Senior Managers in Adult Social Care and the wider directorate as a whole. Delivering a suite of activities such as financial elements, data entry, customer/provider telephone queries, meeting support and higher-level business administration to ensure the Senior Management Team and the directorate are fully supported in all areas of Adult Social Care activity.

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.  The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Closing date: Tuesday 2nd July 2019

The selection process will include a panel interview and a written/IT test. 

For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check.  BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.  A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

Supporting documents
Job Description & Employee Specification
Information for Applicants

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