Skip to main content

This job has expired

Swift Operations Technical Specialist (2 Year FTC)

Employer
West Midlands Combined Authority (WMCA)
Location
Birmingham, West Midlands
Salary
£32657 - £37109 per annum + excellent benefits
Closing date
5 Jul 2019
Reference
SOTS1

View more

Sector
Local Councils
Job Type
Project management
Contract Type
Fixed Term Contract
Working Pattern
Flexible hours
Hours
Full-Time

Job Details

Please note: This role is a 2 year FTC

About Us

The West Midlands Combined Authority (WMCA) is a strategic authority working with partners to deliver a stronger West Midlands, with a focus on skills, innovation, transport, economic development and regeneration. Individual Councils and Local Enterprise Partnerships will still deliver services and retain their identity but on the big decisions we will have the resources to work together.

This is an exciting time for the West Midlands - the Commonwealth Games will be here in 2022, the arrival of HS2 will help make us a world class business location and a new £350m housing deal aims to deliver 215,000 new homes by 2031.

Against a backdrop of a uniquely challenging and evolving environment, we are looking for the right people to ensure we can meet the demands of delivering an ambitious agenda that aims to build a healthier, happier, better connected and more prosperous West Midlands. This new role will truly have an impact on the whole of our region.

About Swift

The Swift solution provides public transport ticketing options, using smartcards, on all buses, trains and trams across the West Midlands. One in three public transport journeys are made with Swift each year and this is increasing continually. Swift has its current and future customers’ requirements at its heart. Looking forward the team are always looking for innovative ways to increase even further the simplicity of obtaining and using Swift. The Swift team have worked with worldwide partners, including Google, in a UK first, to embed Swift tickets within Google Pay so customers do not need a card at all. Increasingly customers are looking for a seamless transport solution and Swift is already piloting acceptance for parking, bike hire, taxis and even leisure centres. These solutions will be rolled out even further in the future and will help ensure that public transport is increasingly seen as the optimum customer choice.

About the Role

The Swift Operations Technical Specialist will be responsible for taking a leading role in the delivery, maintenance and support of the operational and technical infrastructure required for ITSO Certified Smartcard Systems. To coordinate and contribute in the provision of support for a range of services to the WMCA, Operators and Partners. To lead on investigation, fault finding and resolution of technical issues and provide specialist advice for operational systems.

The successful candidate will have knowledge of smart ticketing. Including a knowledge of Swift, ITSO, ISAMs management, bus operations throughout the West Midlands and beyond, to assist in the delivery, development, maintenance and support of the technical infrastructure required for the delivery of the Swift program across the West Midlands.

Experience in managing relationships with a number of different partners will be beneficial.

In return for your hard work and commitment, we will reward you with a range of competitive and attractive benefits.

We are committed to developing an organisation that is representative of the diverse communities that we serve and welcome applications from all sections of the community. The following groups are currently under-represented: young people, Black, Asian and ethnic minority groups and women at senior levels.

Wherever possible we will offer flexible working options which assist work-life balance and support service delivery for the customer

To view and apply for these opportunities please visit https://www.wmca.org.uk/careers where you will be required to register with our Online Recruitment System which is quick and easy. Please provide detailed information in your application outlining your suitability for the post and ensure it is submitted by the closing date.

A CV may be uploaded for extra information, but please note that personal details should be omitted and a CV alone will not be accepted.

Closing Date: 05 July 2019

Interview Date: To be confirmed

We are committed to equality of opportunity in service provision and employment. Our recruitment policies, procedures and practices enable all applicants to be considered on merit and ability to do the job. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed.

 

Company

From Monday 11th December 2023 an exciting change happened for us as an organisation - we have implemented a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://wmca.wm-jobs.co.uk/members/

If you already had an application in progress with us before the new year, don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

West Midlands Combined Authority (WMCA) was set up in 2016. We're made up of 18 local councils and 3 local enterprise partnerships (LEPs). Our goal is to make the West Midlands a happy, healthy, place to live. We do this by:

  • making it easier and safer to travel in and around the region
  • using derelict land to build homes
  • protecting our green spaces
  • making sure young people have the education and employment opportunities to make a great start in life
  • working together to support our communities and build a fairer, healthier and more inclusive West Midlands
  • tackling climate change 

Our role in the West Midlands has never been more important and in these extraordinary times we’ve shown we can step forward, speak up for our region and bring people together. Everything we do is focused on making life better for people in the West Midlands – that’s our reason for being here and it drives every move we make. We lead and support others to deliver our shared future vision for the region – a happier, healthier, better connected place to live and work.

We fully believe that we are only as great as the people who work for us and are committed to providing a positive, healthy and inclusive working environment where our people feel valued and respected. We’re ambitious, forward thinking and determined to find better ways of working, always leading the way in what we do. We trust and support each other to get the job done, and encourage creativity, originality and curiosity from those who work with us.

We’re committed to creating an accessible and diverse workplace, one that nurtures an inclusive environment where our people can be themselves. We are a “Leaders in Diversity” accredited organisation, are in the Inclusive Top 50 Employers List and are one of The Times Top 50 Employers for Women. 

If your values align with ours and you’re committed to working towards creating a future we can all be proud of, we want to hear from you.

Company info
Website
Telephone
0121 200 2787
Location
16 Summer Lane
Birmingham
West Midlands
B19 3SD
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert