Coventry, West Midlands
08 Jul 2019
02 Aug 2019
Job Ref
Contract Type
Working Pattern
Term time

Receptionist - Part Time

Salary scale:  £15,880.41 - £16,266.66 FTE

(pro-rata to £5,309.12-£5,438.25)

15 hours per week between the hours of 2.00 p.m. – 5.00 p.m.

Monday to Friday, term time only, 36 weeks per year plus 7 weeks paid annual leave

Hereward College is a Further Education College committed to providing students with the best possible inclusive learning opportunities. Located in West Coventry, the College specialises in offering further education to students with special educational needs from all over the country, along with young people from the local area.

As a receptionist you will be the first point of contact for telephone, email and face-to-face enquirers, and you will provide excellent customer service to both external and internal customers.

We are looking for a highly organised individual who can manage their own time and prioritise their workload. You must have the ability to develop positive working relationships with individuals at all levels, have highly developed communication skills (both written and verbal) and the ability to work as part of a team as well as working independently without supervision. Good customer service skills are also essential.

You will also contribute to the student tracking procedure and the collection of destination data.

It is essential that you have an understanding of general administrative procedures and good IT skills with competency in using Microsoft packages including Word, Excel and email.

Experience of working in a busy and proactive customer facing administrative environment is essential. You must have previous experience of resolving routine and basic queries and dealing with issues in a confidential manner.

To apply please download an application form and diversity monitoring form from Application forms and diversity forms should be completed and returned to the email address provided by 9.00 am on Friday 2nd August 2019.

Interview Date: Wednesday 7th August 2019.

This College is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and expects all staff to share this commitment. Successful candidates will be required to complete Enhanced DBS disclosure and provide referee details. Start dates will be conditional upon receipt of a satisfactory DBS check and references.  The College Is committed to supporting employees who experience mental health difficulties and is proud to display the Mindful Employer logo.

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