Brokerage Officer - Temporary

Salary:  £19,819.00 - £22,401.00 per annum (pro rata)

37 Hours per week – Fixed Term until 1^st February 2020

Staffordshire County Council has created a team to broker adult social care services for people with adult social care needs and are pleased to offer a 6-month fixed term contract to the right candidate (end date 01/02/1920). This team plays a crucial role in sourcing support and services to meet previously assessed adult social care needs while achieving best value for the taxpayer.

The team uses digital systems where possible to source care and support, but for some services also contacts providers directly to negotiate on price and quality.

The brokerage provided by the team covers all types of social care – such as residential and nursing care, home care, extra care, day care – and for all adult social care service user groups.

The team links closely with the Council’s commissioners, commercial unit and quality assurance team, so that any gaps in market capacity can be quickly identified and resolved. It also links closely with providers, giving them as much information on future and present demand as possible.

If you’re someone with an eye to detail, a team player, and like to know that you’ve made a real difference to the lives of people with adult social care needs, then this could be a rewarding role for you.

The Brokerage Officers are responsible for the provision of a comprehensive information and brokerage service as part of a wider Adult Social Care pathway. The Brokerage function forms part of the customer journey which supports individuals to maintain independence and control over their lives. The Brokerage function starts when an assessment of need or a review has been completed and an initial support plan agreed with a service user. Brokerage Officers will have excellent knowledge of available resources and support in the wider market and using this knowledge will consider if there are further opportunities to meet their needs using informal networks and support; and, where this is not possible, identify support that meets eligible needs cost effectively.

The Brokerage team arranges and contracts with that support where the Council is providing a managed budget on behalf of the service user. The Brokerage Officer is the link between the Council, the provider and service users in finding the best solution; and where this cannot be achieved, for whatever reason, escalating the case to a Senior Brokerage Officer as appropriate.

To apply for this post click on the ‘Apply’ button below.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website.

To submit your application you will need to register an account on the website (NB this is a separate login to WM Jobs)

We collect personal information from you when you register with us to make an application. Information we collect includes name, email address and other contact details. We will use this information to communicate with you generally and to assess your application.

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If you experience any technical issues accessing or completing the application form please contact recruitment@staffordshire.gov.uk

Closing Date 18/07/19
Interview Date to be confirmed (if applicable)

For more information about the role please contact: Insert Recruiting Manager

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

This position is subject to a criminal records check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.