Care System Support Officer

Stafford, Staffordshire
£18,319- £19,819 per annum
12 Jul 2019
02 Aug 2019
Job Ref
Contract Type
Fixed Term Contract
Working Pattern

37 Hours per week – Secondment Opportunity/Fixed Term Contract until 31/08/2020

The Care Systems Support Officer role provides an opportunity to join a lively established team that provides business advice and guidance and technical support, maintenance and development of the CareDirector system and other social care systems that support staff who deliver social care services to vulnerable people in Staffordshire.

The CareDirector system has 2600+ users across adults and children’s services providing services both within SCC and in partner organisations delivering commissioned services. The post holder will work within our Help and Support Desk focusing on providing first line support to system users by answering their calls, logging enquiries and providing immediate resolution to day to day support issues.

We are looking for people with flair and passion for IT, knowledge of social care and excellent customer service skills. If you feel you meet the criteria within the job description, we would welcome your application. 

Previous applicants should not reapply.

To apply for this post, click on the ‘Apply’ button below.

By clicking on the apply button you will be redirected to Staffordshire County Councils online application website. Please note, you are only able to view the Job Description and Person Specification on the WM Jobs  board NOT via Staffordshire County Council's online application site.  

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Closing Date: Thursday 1st August 2019
Interview Date: Tuesday 6th August 2019

For more information about the role please contact: Nicola Gibson, Care Systems Team Manager on 01785 278165 or email  

Please be aware, only application forms completed online will be accepted. We will not accept CV’s or Word application forms.

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

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