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Operational Support Officer

Employer
Malvern Hills and Wychavon District Councils
Location
Malvern Hills District Council Depot, Pendragon Close, Malvern
Salary
£19,554 - £21,166
Closing date
30 Jul 2019
Reference
HR0000000398

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Sector
Local Councils
Job Type
Fleet waste and recycling
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Malvern Hills District Council is a great place to work, with high levels of resident satisfaction and motivated staff who enjoy working with us. Located in South Worcestershire the district boasts a beautiful natural environment, a rich heritage and plenty to do and see. Malvern Hills District is also ranked in the top 20 best rural places to live in the UK.


We pride ourselves on being a progressive organisation who spends our time and energy on what we know matters to our residents and communities – things like creating jobs, keeping the streets clean, helping people feel safe and preventing homelessness.

Our staff are at the heart of what we do, and as a result we are always looking to recruit, develop and retain the very best talent we can find.  That's why, as well as a satisfying job, we offer a range of attractive benefits, such as flexible working arrangements, generous holiday entitlements, a pension scheme, plenty of opportunities for personal development, and discounted gym membership. We share a Chief Executive/Managing Director and a joint management team with Wychavon District Council.  Whilst they retain their own political structures and distinct identities, the joint management structure allows us to maximise the opportunity to deliver a wide range of good value services to our customers and communities, and operate and develop shared services and partnership arrangements with each other and with other councils.

 

Our busy Environmental Services depot is now looking for a confident and organised Operational Support Officer to join the team.

Operational Support Officer

Full Time – 37 hours per week

Salary up to £21,166

 

We are looking for an efficient, confident and organised individual to join our busy team providing high level business and administrative support to our Environmental Services Depot based in Malvern Link. The Operational Support Officer will be required to ensure safe, efficient and customer focused delivery of operational services in accordance with the Council’s corporate objectives and targets.

You will be experienced in providing efficient and effective administration and business support and ideally will have experience in:

- Maintaining accurate and up to date records through the use of I.T systems.

- Answering telephone and email queries in a timely, professional and calm manner.

- Raising purchase orders

- Dealing with financial queries relating to purchases.

- Providing HR related support for staff

- Stock management of equipment

- General administrative duties – filing, photocopying, scanning etc.

 

We are looking for someone with excellent IT skills (particularly using MS Office applications such as MS Excel) who comes from a Customer Service background and is able to hit the ground running.

You will be able to demonstrate evidence of:

    Previous experience of providing administrative support to a multi disciplinary organisation Experience of dealing with members of the public in a professional capacity. Experience in financial administration (desirable) A flexible approach to a variety of work Good interpersonal skills Excellent written communication skills. Effective and confident written and oral communications skills The ability to work as part of a team Strong customer focus Commitment to improving services Flexibility and adaptability Motivated, realistic and positive Ability to deal with confidential matters sensitively Excellent organisational skills Excellent team working skills

Full UK Driving Licence is desirable

 

For further information or for an informal chat about this opportunity, please call Alex Bill, Operations Manager on 01684 862401 or email alex.bill@malvernhills.gov.uk

 

Closing Date: 28 July 2019

Interview Date: 1 August 2019

Supporting documents
Job Description and Person Specification
Employee Benefits

Company

    wychavon banner    

From Monday 11th December 2023 an exciting change is happening for us as an organisation - we have implemeted a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://wychavonandmalvern.wm-jobs.co.uk/members/

 

If you have an application in progress with us on, or before, Monday 11th December 2023 – don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages

Working for us

Malvern Hills and Wychavon District Councils are rewarding places to work, with high levels of resident satisfaction and motivated staff who enjoy working for us. Located in south Worcestershire, both districts boast beautiful natural environments, a rich heritage and plenty to do and see. The districts are ranked the top two best rural places to live in the West Midlands and are amongst the top 30 in the country.

We pride ourselves on being progressive organisations spending time, energy and investment on what we know matters to our residents and communities – things like supporting our town centres and rural communities, creating jobs, keeping the streets clean, reducing our carbon footprint, helping people feel safe and preventing homelessness.
 

Working with you

Our staff are at the heart of what we do, and as a result we are always looking to recruit and develop the very best talent we can find.  That's why, as well as providing a satisfying job, we offer a range of attractive benefits, such as agile working for the majority of roles, generous holiday entitlements, a pension scheme, plenty of opportunities for personal development, and discounted gym membership.

We value skills and an ability to do a great job over identifying personal information and that’s why we anonymise all our recruitment until we reach interview stage. What you can offer us and how you will uphold our values and behaviours is really important to us and that’s what we look for during our recruitment process.

Our staff are our driving force, and it’s important our workforce reflects the communities we serve. More than 50% of our Senior Management Team is female, as is the majority of our Heads of Service.

We are a member of the Disability Confident Scheme and support the movement of change, to think differently about disability and apply this to how we recruit, retain and develop disabled people.

We value all our staff and are committed to eliminating unlawful discrimination, promoting equality of opportunity, and fostering good relations between people from a diverse range of backgrounds.

 

Want to know more?

The two councils have a shared Chief Executive and a joint senior management team.  Whilst they retain their own political structures and distinct identities, the joint management structure allows us to maximise the opportunity to deliver a wide range of good value services to our customers and communities, and operate and develop shared services, collaborative working  and partnership arrangements with each other,  with other councils and with key stakeholders

Whichever council you work for, you can be sure it will be an enjoyable place to work, you will feel valued and appreciated and have an opportunity to develop your career in line with your potential and expectations. Please click for more information on  or Malvern Hills District Council or Wychavon District Council

Diversity Jobs Group

Company info
Website
Telephone
01386 565515
Location
Wychavon District Council
Civic Centre
Queen Elizabeth Drive
Pershore
Worcestershire
WR10 1PT
United Kingdom

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