Adults Placement Monitoring Assistant

Darby House Lawn Central Telford TF3 4JA
£19,554 - £21,166
03 Sep 2019
14 Sep 2019
Job Ref
Job Type
Contract Type
Full time permanent
Working Pattern

Commissioning, Procurement & Brokerage Team

Adults Placement Monitoring Assistant

NJC Grade Scale 4 (SCP7-11) £19,554 – £21,166

The Commissioning, Procurement & Brokerage Team supports and manages procurement for corporate and vulnerable people service delivery areas and brokers services for vulnerable people. We support colleagues across the Council to scope, plan and deliver their procurement through a variety of routes. We work with operational colleagues, wider team members and service providers to source and broker care and support solutions (including transport) for vulnerable people through robust contracts within and outside the Borough. This team is key in supporting the whole Council to achieve services and solutions through Procurement and Brokering which focus on best value outcomes for the residents of the Borough.

Reporting to the Adults Brokerage Team Leader, you will be a resilient individual who can work accurately and swiftly in a fast paced environment. You will be responsible for managing and evaluating some of the most important data received into the Council. This data relates to actual social care hours delivered against social care hours planned. You will have attention to detail and possess excellent investigative skills to enable you to verify, interpret, and resolve data discrepancies. Your proven and confident communications skills will come into play daily when you talk to providers to build relationships and confidence with them and internal colleagues to resolve issues and maintain accurate data in a timely manner. Your will be or become an expert within you the Controcc system and train providers to use the system. Your swift actions will ensure that providers are paid correctly and on time and that we know that care is being delivered to support our vulnerable people.

Focusing on continuous improvement methodologies you will work closely with the brokerage officers, the procurement team, and wider operational teams to carry out your role and, where applicable, suggest alternative options that could offer better overall outcomes and value.
As an experienced team player, your support and close working relationship with colleagues in your wider team will be invaluable to ensure the whole team is always available and able to respond and support our internal and external customers.

You will be working in a team of three with responsibility for supporting payment to over 270 providers to the value of £40m per annum. Team work and clear communication is essential to maintain accurate and efficient flow through the system.

You should have a knowledge of the health and social care sector and the brokerage function alongside an up to date understanding of the legislation associated with care and obligations for Vulnerable People.

Brokerage is a fast paced, non-stop environment so it is essential that you are a self-motivated and resilient individual with proven effective communication and problem solving skills

The post is defined as normal office hours however, there may be occasional weekend or early evening work as well as cover being required for concessionary holidays.

On occasion, you will be required to visit providers and social work locality teams around the borough to support them with system requirements, this can be by use of your own vehicle or public transport

Recruitment Process

Applicants are required to apply through WM Jobs and PROVIDE EVIDENCE that they have the relevant experience to meet the person spec.

This role will only be internally advertised once and so all interested parties must apply by the closing date however applications from those employees at risk will be considered in the first instance.

Interviewees will be required to carry out a short competency test. This will be followed by a standard Q&A interview with the interview panel who will be the Sarah Bass, the Service Delivery Manager for Commissioning, Procurement and Brokerage and Julie Noble, the Adults Brokerage Team Leader.

Further Information

If you would like to discuss the role further please contact

Supporting documents
Job Description.docx

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