Customer Support Officer

Expiring today

Location
Town Hall, Walter Stranz Square, Redditch, B98 8AH
Salary
£20,344 - £22,462
Posted
09 Aug 2019
Closes
24 Aug 2019
Job Ref
BRC000000660
Job Type
Customer service
Contract Type
Fixed Term Contract
Working Pattern
Standard

Customer Support Officer (x2 Vacancies)
Redditch Borough Council and Bromsgrove District Council
Grade 4 (SCP 9 – SCP 14)
£20,344 - £22,462 per annum, (pro rata if part time)
Fixed Term until 31/03/2020
37 hours per week
Open to Job Share

The purpose of the Role
“Help me get the support I need with my issue or problem”
“Take my payments and place correctly into my account”

This job provides a variety of work in helping customers get the support they need through face to face contact, and knowing who can help at the right time.

Other functions include taking payments in our secure facilities, providing digital support for customers and liaison with other services to resolve customer problems.

The closing date for receipt of completed applications is Friday 23 August 2018.

Interviews will be held the week commencing 2 September 2019.

To see a job description and person specification please select the link at the end of this advert. If you require further information on this post please contact Maria Wright, Senior Customer Support Officer on 01527 64252 extension 3644

To apply please select the "apply" button below. If you experience any difficulties applying online, please contact Charlotte Harvey, HR Support on 01527 64252, Ext 1277.

CV's will not be accepted.

If you do not hear from us within four weeks of the closing date, you should assume that unfortunately your application was not successful on this occasion.

Supporting documents
JD-PS (UP TO DATE VERSION).doc

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