Housing Advice and Allocations Assistant
- Employer
- Warwick District Council
- Location
- Leamington Spa, Warwickshire
- Salary
- £19,171 - £20,344 per annum, LGPS, flexible working, BUPA cashplan, up to 31 days leave
- Closing date
- 26 Aug 2019
View more
- Sector
- Local Councils
- Job Type
- Administration / Clerical / Secretarial - inc PA, Housing
- Contract Type
- Full time permanent
- Working Pattern
- Standard
- Hours
- Full-Time
Job Details
Warwick District Council’s Housing Service manages over 6,000 residential dwellings as well as managing the Housing Register allocating homes to our own and Housing Association properties.
This is an interesting and varied role providing an advice and administration service for lettings and homelessness, as well as general housing advice.
The post holder will provide excellent customer service, ensuring that enquiries on the phone, in person and via email are responded to effectively and efficiently.
Experience of working in a customer services environment is required as well as the ability to deal with customers facing homelessness or poor housing conditions who may have complex needs.
Processing applications is part of the role and therefore we are looking for an ability to use IT systems to record information as well as to work under pressure to tight deadlines, in a fast changing environment.
Please note this post is subject to a Disclosure and Barring Service Check (formally known as CRB).
For an information discussion about the post please telephone Elaine Howard Senior Housing Advice Officer on 01926 456429
Closing Date: 26 August 2019
Company
Warwick District, is at the heart of Shakespeare’s England and comprises the towns of Royal Leamington Spa, Warwick, Kenilworth and Whitnash. The district boasts historic castles and buildings with regency architecture, vibrant town centres hosting a lively calendar of events, as well as beautiful parks and gardens. We enjoy links to the M40, M42, M1 and M6, national rail connection and Birmingham International airport. It is one of the most prosperous regions in the country with low unemployment rates.
Here at Warwick District Council, our vision is to make Warwick District a great place to live, work and visit and we recognise that our employees are the key to achieving that. Working arrangements in most jobs are flexible; flexi-time, full or part time and job sharing is usually available. You can expect generous holiday entitlements, a pension scheme and plenty of opportunities for training and personal development.
We believe in recruiting the best person for the job, using fair and open selection, based on knowledge and experience, skills and behaviour. We welcome applications from a diverse range of candidates.
- Website
- http://www.warwickdc.gov.uk/
- Location
-
Riverside House
Milverton Hill
Leamington Spa
Warwickshire
CV32 5HZ
GB
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