Assistant Registration Officer
- Employer
- Birmingham City Council
- Location
- Birmingham Register Office Holliday Street Birmingham B1 1TJ
- Salary
- £18,065 - £19,945
- Closing date
- 18 Sep 2019
- Reference
- BCC001121
View more
- Sector
- Local Councils
- Job Type
- Coroners / Registrars
- Contract Type
- Permanent
- Working Pattern
- See advert details
- Hours
- Full-Time
Job Details
Birmingham Register Office is the largest Register Office in Europe. Come and join us working in our busy office where all Births and Deaths that take place in Birmingham are registered. We also provide Wedding and Civil Partnership ceremonies and complete the legal preliminaries. We supply copy Birth, Death and Marriage certificates for all events that took place in Birmingham since 1837.
Working 36.5 hours per week any 5 days in 7 as part of a rota (including Bank Holidays) Mainly administrative duties in our certificate and marriage ceremony sections but to include ushering duties for ceremonies.
You will be part of a team producing copy certificates and providing administrative support to the ceremonies section. You will be part of a team ushering at ceremonies. You will be responsible for helping with the opening and closing of the building on a rota basis. You will be reactive to situations and be able to respond to Health and Safety emergencies.
You may be required to drive around the city to make deliveries and collections. Full Clean driving licence required. You will provide a 'first point of contact' to customers so will have excellent communication skills. You will be responsible (when ushering) for the smooth running of the ceremony programme, directing, managing timings and supporting staff.
Educated to GCSE standard in English and Mathematics. Experience of working with customers and handling sensitive & challenging situations. Experience of working alongside and dealing with large groups of people. Have a strong administration based work background
For any informal enquires please contact Jackie Mills, Superintendent Registrar on 0121 675 1002 or email jacqueline.mills@birmingham.gov.uk
Ref: BCC001121
We welcome applications from people with caring responsibilities and flexible working options will be considered.
“Right to work in the UK documentation will be fully checked for all applicants. All non UK and non EU applicants are required to apply for a Certificate of Sponsorship from Birmingham City Council and must be approved by the UK Border Agency (UKBA) before any employment offer can be confirmed.”
Supporting documents
Job Description and Person Specification
Company
Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.
We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.
Information for applicants with a disability
We are a proud Disability Confident Employer. We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: 0121 675 7070 option 3 (lines open between 8.45am to 5.15pm Monday to Friday).
If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact bccHR@birmingham.gov.uk. When you have completed your application form this can be returned to bccHR@birmingham.gov.uk or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.
The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.
There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
- A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
- An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
- A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
- A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
- A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.
We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.
In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.
Birmingham City Council is a Foundation Living wage employer - known as the Birmingham Living Wage. The Birmingham Living Wage, is determined by the Living Wage Foundation on an annual basis by the Centre of Research in Society Polity at Loughborough University. The current rate can be found at: www.livingwage.org.uk.
For the awards and support for our employees, please follow https://www.birmingham.gov.uk/homepage/169/job_vacancies
- Website
- http://birmingham.gov.uk/
- Telephone
- 0121 675 7070
- Location
-
Birmingham City Council
Birmingham
West Midlands
B2 2XU
United Kingdom
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