Civil Enforcement Officer
- Employer
- Worcester City Council
- Location
- St Martin's Gate Car Park
- Salary
- 20,125 - 22,220
- Closing date
- 17 Sep 2019
- Reference
- WCTY000000492
View more
- Sector
- Local Councils
- Job Type
- Community, Community safety, Customer service, Environment / Conservation, Parking / CCTV
- Contract Type
- Full time permanent
- Working Pattern
- See advert details
- Hours
- Full-Time
Job Details
We are working hard to make the beautiful City of Worcester a great place that can be proud of its past and focused on its future. From keeping the streets clean to planning the next big housing development, we are all valuable in making the city somewhere people want to live, visit, study and play!
Be part of our amazing and diverse team of dedicated people to help sustain the amazing history and heritage of an increasingly modern and contemporary City.
Our purpose is to help ensure we:
•Increase Prosperity through successful businesses and great jobs
•Grow a vibrant city with sports, leisure and retail
•Make the most of our history and heritage
•Continue to enhance our city centre and riverside
•Ensure our city is clean, green and safe
Worcester City Council is investing in technology and is modernising the parking and enforcement service with a brand new set of over 45 parking payment machines throughout the City. In addition to this investment we are seeking to increase our enforcement team, who will be using brand new hand held devices to maintain standards for parking, alongside litter and other enforcement activities.
You will be a part of the team covering the City so enjoying being outside and walking are key to this role.
This role can be undertaken as a Traineeship. Please include this in your personal statement.
The Civil Enforcement Officer role is critical to the smooth running of the City, from issuing parking advise and penalty notices to providing litter warnings and investigating fly tipping, we are looking for someone with excellent interpersonal skills, who has experience in a similar role or is keen to learn.
Excellent team working, communication and a good level of IT skills are required for the role, along with the ability to remain calm when interacting with the public. You will be exceptional at working with people to ensure that standards are upheld, firm but fair. You will thrive learning new systems, and undertaking continued professional service delivery and will love a challenge.
Our people are important to us so in addition to the policy and procedures we follow, their engagement, performance and loyalty is at the very heart of our approach.
Working hours are 37 per week and include weekends, evenings and early mornings. To attract the best candidates, we offer exceptional benefits which include the Local Government career averaged pension scheme, time off for volunteering, as well as a generous holiday allowance starting at 25 days. We also offer the opportunity for continuous professional development and discounted use of Council-run sports facilities.
If you know you can excel in this job, then make sure you apply now as we will look forward to working with you.
Worcester City Council’s aim is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
The Council is committed to working towards equality of opportunity in employment as well as in the provision of service.
Closing date: 15 September 2019
Supporting documentsCS2.1 CEO Person Specification 2019.pdf
CS2.1 Civil Enforcement Officer - Parking and Enforcement.pdf
WCC Employee Benefits.JPG
Company
From Monday 11th December 2023 an exciting change is happening for us as an organisation - we have implemeted a new system which will improve your candidate experience! To access your candidate portal for our new system, head to https://worcester.wm-jobs.co.uk/members/
If you have an application in progress with us on, or before, Monday 11th December 2023 – don’t worry, this will continue as it normally would and there will be no impact on your application or the process. More information on our new and improved system can be found on the WMJobs help pages!
Why choose Us?
This is an exciting time to join Worcester City Council!
We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.
Working for Us
Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.
We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing. We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.
By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.
We will offer You
- You will normally work a 37-hour week (although we have part time roles too). Annual leave starts at 26 days and rising to 31 days after 5 years' service, in addition to paid public holidays.
- A generous flexitime scheme (where applicable) that can accrue an additional two days off per month
- An additional fixed day off over the Christmas period and you can purchase up to 5 additional days' holiday per year.
- Incremental pay increases within your grade, alongside any national pay awards.
- Flexible working options including working from home and the right to request a variance in weekly hours and/or a reduction in hours.
- Our valued Local Government Pension Scheme, where on average we contribute two thirds’ costs to an employee’s one third costs, with tax relief on these contributions, as well as protecting your family on your death You also have the option to exchange part of your pension for a tax-free cash sum on retirement.
- We want you to develop and thrive in your role so we will invest in your training and professional development, including any required professional subscriptions.
- A wide-ranging benefits platform, making your salary stretch further, with money-saving deals on your weekly groceries, high street retailers, technology purchases, holidays and luxury items, all accessible via an App on your personal devices.
- A long service award.
Supporting Your Wellbeing
- A free and confidential employee assistance programme (EAP), available 24 hours, to aid your work life balance.
- Time off given for volunteering, for the benefit of Worcester.
- Heavily subsidised leisure activities at the Council’s gyms and swimming pools (seven centres across Worcestershire).
- Cycle to work schemes
- Access to electric bikes for travel between sites
- Free eye tests for visual display users and seasonal flu jabs
- Enhanced family friendly policies and enhanced sick pay.
- Website
- http://www.worcester.gov.uk/
- Telephone
- 01905 722233
- Location
-
Worcester City Council
The Guildhall
High Street
Worcester
Worcestershire
WR1 2EY
United Kingdom
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