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Customer Services Assistant

Employer
Solihull Community Housing
Location
Endeavour House
Salary
£18,065 - £18,795
Closing date
24 Sep 2019
Reference
SOL000003122

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Sector
Local Councils
Job Type
Customer service, Housing
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Hours:
37.0 Hours per Week

This post is part of the Admin Hub within Neighbourhood Services based at Endeavour House.

The Admin Hub is a small team responsible for providing administrative support to various work streams; mutual exchanges, income collection, anti-social behaviour, garage voids and lettings, invoices and general office duties.

Educated to GCSE level or equivalent, you will have experience of working in a busy office; you will have excellent customer care skills and be proficient with MS Word and Excel and able to navigate different software systems.

You will need to be very customer focused, organised to meet deadlines, a team player and be attentive to detail.

If you have a good attitude, have positive behaviours and you are able to apply yourself in a professional manner at all times then we would like to hear from you.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Clive Ince, Team Leader, on 0121 779 8832.

Please note we do not accept CVs.

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.

Supporting documents
Job Description & Person Specification

Company

We are an Arm's Length Management Organisation (ALMO) set up in April 2004 to run the housing service on behalf of Solihull Council. The Council still owns the properties and is the landlord. But housing services are delivered by us.

We are run by a management board made up of four tenants, four councillors and four independent people chosen for their specialist skills and experience.

Our vision
Put our customers first, be forward thinking and pursue opportunities for growth.

Our core purpose
Providing homes to be proud of and helping people change their lives for the better.

Our values
- Go the extra mile
- Find solutions to problems
- Work as one team for the community

Company info
Website
Telephone
0121 717 1515
Location
Endeavour House
Meriden Drive
Kingshurst
Solihull
West Midlands
B37 6BX
United Kingdom

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