Operational Support Assistant

Location
Harmony Family Hub
Salary
£17,711 - £18,426 per annum
Posted
16 Sep 2019
Closes
29 Sep 2019
Job Ref
COVCC000686
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Come and join us at an exciting time and be part of the journey in developing the Professional Support Service – a newly created team which works with colleagues at all levels across Children’s Services to contribute to positive outcomes for some of the most vulnerable Children and Families across the City. 

In this role you will be providing professional support to one of 8 Family Hubs across the City. You will be responsible for effective front desk support, greeting visitors, handling calls, managing bookings, supporting with minute taking and other tasks as appropriate.

We are looking for someone who:

  • Is a self-starter
  • Has strong organisational and time management skills
  • Thrives in a busy and diverse environment
  • Has great attention to detail along with excellent written and verbal communication skills

Does this sound like you? Then we want to hear from you! Contact us for an informal discussion about the role on Debbie.MacDonald@coventry.gov.uk

Working Hours:  37 hours

Interview Date:  09/10/2019

Benefits

In return, we can offer you an excellent pension scheme, 'MyCar' scheme, flexible working, interest-free loans on annual travel cards, discounts at a number of city centre restaurants, shops and other establishments.

Coventry City Council is committed to delivering the best possible services and improving the quality of life for Coventry people. In order to do this effectively we aim to have a workforce that represents the diverse communities we serve, embracing and utilising the broad range of skills, experiences and perspectives this brings.

We are committed to making our recruitment practices as inclusive as possible for all. This includes making adjustments or changes for people who have a disability or long-term health condition.

Key Requirements

This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

This post is covered by the Code of Practice on the English language fluency for public sector workers.

Please note we will communicate any interview arrangements with you via email, so please check your email and WMJobs account on a regular basis after submitting your application.

This vacancy and advert will be closed as soon as sufficient applications are received. Therefore, it is strongly advised that you complete and return your application as soon as possible.

When recruiting, we review candidates against our Behaviour Framework . To find out more information about the Behaviour Framework please click here.

Need help with your application?

If you would like support in completing your application, then help is available at the Job Shop. 

Coventry City Council’s Job Shop is a free service for all Coventry residents. Come in and see one of our dedicated advisers and receive 1 to 1 support.

We are open Monday-Friday 9.15-4.30pm (Thursday 10.30)

Address: 1 Bull Yard, Coventry, CV1 1LH

Phone: 024 7678 5740

Email: jobshop@coventry.gov.uk  

Website: http://www.coventry.gov.uk/jobshop

Supporting documents
Job Description & Person Specification.pdf

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