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Estate Management Officer

Employer
Solihull Community Housing
Location
Endeavour House
Salary
£22,911 - £29,636
Closing date
16 Apr 2020
Reference
SOL000003238

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Sector
Local Councils
Job Type
Housing
Contract Type
Full time permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Hours:
37.0 Hours per Week

Based at Endeavour House, Solihull, the Estate Management team is committed to developing a stronger, safer, and cleaner community for all our tenants and leaseholders.

You will have line management responsibility for a small team of Estate Assistants and be responsible for the management of various estate issues including low level anti-social behaviour in a designated area.

You will responsible for the management of high rise and low rise buildings in respect to communal areas, fire safety, communal cleaning, waste and recycling and grounds maintenance and ensure that they are maintained to a high standard of cleanliness, tidiness and free from hazards.

You will be responsible for investigating and responding to enquiries and complaints relating to fly tipping, boundary disputes and tree enquiries.    

You will need to be organised and be able to able to manage challenging priorities in a very busy, constantly reactive environment.

You will embrace collaborative working with various stakeholders and be able to articulate yourself verbally and in writing to a very high standard with customers, councillors, MPs and colleagues.  

If you are customer focused, an enthused and energetic individual with a good attitude and you can apply yourself at all times with a positive behaviour then we would like to hear from you.

It is important that you read the job description and person specification carefully and meet the essential criteria.

Please do not apply if you have previously applied and been unsuccessful.

You must be able to drive and have access to a car at all times.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Clive Ince, Team Leader, on 0121 779 8832.

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.

It will be necessary for the post holder to be vetted to Police standard (Non Police Personnel Vetting).

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.

Supporting documents
Job Description & Person Specification

Company

We are an Arm's Length Management Organisation (ALMO) set up in April 2004 to run the housing service on behalf of Solihull Council. The Council still owns the properties and is the landlord. But housing services are delivered by us.

We are run by a management board made up of four tenants, four councillors and four independent people chosen for their specialist skills and experience.

Our vision
Put our customers first, be forward thinking and pursue opportunities for growth.

Our core purpose
Providing homes to be proud of and helping people change their lives for the better.

Our values
- Go the extra mile
- Find solutions to problems
- Work as one team for the community

Company info
Website
Telephone
0121 717 1515
Location
Endeavour House
Meriden Drive
Kingshurst
Solihull
West Midlands
B37 6BX
United Kingdom

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