Income Recovery Support Officer
- Employer
- Warwick District Council
- Location
- Royal Leamington Spa, Warwickshire
- Salary
- £19,171 to £20,344 per annum, up to 31 days annual leave pa plus LGPS
- Closing date
- 14 Nov 2019
View more
- Sector
- Local Councils
- Job Type
- Administration / Clerical / Secretarial - inc PA, Finance
- Contract Type
- Fixed Term Contract
- Working Pattern
- Standard
- Hours
- Full-Time
Job Details
Warwick District Council’s Housing Services manages over 6,000 residential dwellings including social rented and leasehold dwellings as well as garage units. The Income Recovery & Financial Inclusion Team managed the rent accounts for all current and former social rented and garage tenancies
This role is to manage the former tenant and garage tenancy rent accounts for the organisation as well as providing a support service to the Income Recovery & Financial Inclusion Team officers and manager. You will have the confidence to call and meet with current and former tenants, to discuss arrears and advise, help and support them to pay off their debts. With an innovative approach you will work to improve debt recovery, while maintaining essential procedures, as well as support in compiling performance indicators.
The role is part of the Sustaining Tenancies Team working with our tenants in order ensure their tenancy is successful
Candidates should have experience in the Social Housing Sector, an understanding of the Welfare Benefit System including Housing Benefit, a good standard of education and evidence a highly customer focused approach.
For an informal discussion about the post please contact Yusaf Ramzan, Income Recovery & Financial Inclusion manager on 01926 456433.
Company
Warwick District, is at the heart of Shakespeare’s England and comprises the towns of Royal Leamington Spa, Warwick, Kenilworth and Whitnash. The district boasts historic castles and buildings with regency architecture, vibrant town centres hosting a lively calendar of events, as well as beautiful parks and gardens. We enjoy links to the M40, M42, M1 and M6, national rail connection and Birmingham International airport. It is one of the most prosperous regions in the country with low unemployment rates.
Here at Warwick District Council, our vision is to make Warwick District a great place to live, work and visit and we recognise that our employees are the key to achieving that. Working arrangements in most jobs are flexible; flexi-time, full or part time and job sharing is usually available. You can expect generous holiday entitlements, a pension scheme and plenty of opportunities for training and personal development.
We believe in recruiting the best person for the job, using fair and open selection, based on knowledge and experience, skills and behaviour. We welcome applications from a diverse range of candidates.
- Website
- http://www.warwickdc.gov.uk/
- Location
-
Riverside House
Milverton Hill
Leamington Spa
Warwickshire
CV32 5HZ
United Kingdom
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