Housing Options Advisor

Location
Stratford-upon-Avon
Salary
£22,911.00 - £24,799.00
Posted
08 Nov 2019
Closes
29 Nov 2019
Contract Type
Fixed Term Contract
Working Pattern
Standard
Hours
Full-Time

An opportunity has arisen to join the Council’s Housing Advice Team, in the role of Housing Options Advisor.

This post holder will be working mainly in relation to the Council’s Housing Register (Home Choice Plus). The work includes assessing applications to join Home Choice Plus, dealing with enquiries from customers, and assisting with the weekly advertising of and nominating to housing association homes across the District. 

You will be looking for an opportunity to expand your skills around the housing sector. Good experience of customer service and housing related work would be advantageous, as would experience of working with vulnerable people. You will also be skilled at adapting your approach to be diplomatic and sympathetic. Full training in all relevant processes will be provided as part of a thorough induction period.

An application form and job description can be accessed via the website, www.stratford.gov.uk, alternatively telephone the 24 hour answering service on (01789) 260711, or e-mail sitsvac@stratford-dc.gov.uk.  The minicom number for Elizabeth House is (01789) 260747.

For an informal discussion about this role, please contact Martin Cowan, Housing Options Manager on 01789 260849 or email martin.cowan@stratford-dc.gov.uk or Sunita Patel on 01789 260957 or email sunita.patel@stratford-dc.gov.uk

The closing date for applications is 12 noon on Friday 29th November 2019. If you are successful at the application stage there will also be a requirement to complete an online psychometric test prior to the assessment centre.  The assessment centre will be held on Wednesday 11th December 2019. 

In addition to an open and friendly environment, you’ll enjoy an excellent benefits package including a minimum of 23 days’ annual leave pro rata, flexi-time, BUPA Cashplan and access to the Local Government Pension Scheme.

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