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Organisational Performance Analyst (Force Contact)

Employer
West Midlands Police
Location
Birmingham, West Midlands
Salary
£29,064-£35,481 (Band D Lower)
Closing date
24 Nov 2019
Reference
(190000N5)

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Sector
Emergency Services
Job Type
Community safety
Contract Type
Permanent
Working Pattern
Standard
Hours
Full-Time

Job Details

Role: Organisational Performance Analyst 190000N5

Salary: £28,353-£34,614

Band: Band D Lower

Advert Closing Date: 24 November 2019

 

The Role….

 

The role is instrumental in the identification of performance metrics measurement against force and departmental objectives identifying recommendations about performance improvements. You will be responsible for the continual evaluation and analysis of West Midlands Police performance both at local and Force level and provide analysis and advice to senior management on performance issues in both written report form and through oral presentations.

 

Responsibilities

  • You will collate, and present performance information, in an appropriate format, as required by any Operations Command Team and other internal customers.
  • Review, analyse and interpret performance data using a variety of statistical techniques and undertake further research as required, to provide the Force with a more informed understanding of performance issues and underlying causes.
  • Undertake survey research, including questionnaire design and the analysis and interpretation of responses.
  • Prepare written and verbal reports using information from a variety of sources.
  • Actively participate in briefings, meetings, seminars and workshops, to gather present and exchange performance related information.
  • Provide advice and guidance in relation to the use and interpretation of published performance data.
  • Be an active team member and support the Service Improvement Team in all aspects of performance management.

 

 

West Midlands Police are currently undertaking a long term review of staff pay and conditions.  The grade, pay and other terms of employment are therefore subject to review and may change in the future. 

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview.

 

 

Essential Knowledge and Experience

 

 

 

  • Have a good standard of education.
  • An understanding of research and statistical techniques to include the ability to devise a research proposal, determine the most appropriate methodology, formulate and test hypothesis.
  • Experience in working in the business area of performance management, research or statistics.
  • Ability to research, collate, analyse and interpret data from a wide range of sources including computerised and manual record systems.
  • Have significant skill in the use of Microsoft Office products, data mining tools and other relevant computer based information and analysis systems.

 

    Desirable Knowledge and Experience

  • A degree in a research/statistical discipline or other relevant subject (or able to demonstrate the intellectual abilities associated with that level).
  • An understanding of performance management techniques.
  • Knowledge and experience of SQL programming.
  • Knowledge and experience of using SPSS.
  • Knowledge and experience of using SFN / Six Sigma.

    Essential Skills

  • Proven numerical ability.
  • Ability to work methodically and logically with an enquiring and analytical mind.
  • Significant IT skills with the ability to work with new systems.
  • Effective written and verbal communication skills and the ability to work with people at all levels.
  • Ability to prioritise own workload and manage competing demands.
  • Be self-motivated with the ability to work with minimum supervision and use own initiative.
  • Ability to identify problems and seek appropriate solutions.
  • Able to work as part of a team.

 

   Conditions

   You will work to an agreed shift pattern. Working outside of standard office hours may be required. There is a requirement to work flexibly at all times with due regard to prevailing       workloads and priorities. There may be a requirement at times to travel to other locations within the Force area.

   Closing date: 24 November 2019

Company

The West Midlands Police is made up of people like you who want crime to be reduced in our communities and for them to protected. Join us! To continue making a difference in the West Midlands region.

Company info
Website
Telephone
0121 626 5100
Location
Police Headquarters
West Midlands Police
Lloyd House, Colmore Circus
Birmingham
West Midlands
B4 6NQ
United Kingdom

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