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Arrears Officer

Employer
Solihull Community Housing
Location
Endeavour House
Salary
£19,171 - £22,462 pro rata
Closing date
11 Dec 2019
Reference
SOL000003270

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Sector
Local Councils
Job Type
Housing
Contract Type
Part time permanent
Working Pattern
Part Time
Hours
Part-Time

Job Details

Hours:
18.5 Hours per Week

We are looking for someone to work from our Head Office at Endeavour House to work in our Income Collection Team negotiating, chasing and collecting outstanding amounts due from our customers.

Ideally we would like to talk to candidates who have the right skill sets to be able to deal with customers in arrears and have a good understanding of welfare benefits. You will need to be organised, have good telephone skills with excellent communication skills and be able to resolve income related enquires making arrangements with customers to repay outstanding debts etc.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Andy Jones, Neighbourhood Services Manager, on 0121 779 8904.

Please note we do not accept CVs.

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.

Supporting documents
Job Description & Person Specification

Company

We are an Arm's Length Management Organisation (ALMO) set up in April 2004 to run the housing service on behalf of Solihull Council. The Council still owns the properties and is the landlord. But housing services are delivered by us.

We are run by a management board made up of four tenants, four councillors and four independent people chosen for their specialist skills and experience.

Our vision
Put our customers first, be forward thinking and pursue opportunities for growth.

Our core purpose
Providing homes to be proud of and helping people change their lives for the better.

Our values
- Go the extra mile
- Find solutions to problems
- Work as one team for the community

Company info
Website
Telephone
0121 717 1515
Location
Endeavour House
Meriden Drive
Kingshurst
Solihull
West Midlands
B37 6BX
United Kingdom

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