Pensions Assistant

Mander House, Wolverhampton, WV1 3NB
£19,554 - £21,166
08 Mar 2021
21 Mar 2021
Job Ref
Job Type
Contract Type
Full time permanent
Working Pattern


GR 4 (£20092.00- £21748.00)

Permanent (37 hours)


An exciting opportunity has arisen to appoint a Pensions Assistant within the Fund’s Retirement and Death Team.

The West Midlands Pension Fund is a local authority Pension Fund based in Wolverhampton, West Midlands. The Fund is one of the UK’s largest pension funds, managing and administering the pension interest of our members and scheme employers. We currently have over 323,000 scheme members, 673 employers with £16bn of assets under management.


The Fund provides a customer-focused and quality service working cost effectively to secure the future of our member’s pensions.


We are seeking a highly organised and flexible full-time Pensions Assistant with good mathematical, communication and technical skills.


The position includes responsibility for:

  • To analyse data and/or member benefits to ensure the right information is held and processed correctly to ensure accurate recording, quotation and payment of individual member benefits.


  • To calculate and verify adjustments to pensioner member benefits as a result of applying the pension increase legislation modification or Guaranteed Minimum Pension when attaining state pension age, complying with pension payroll timescales within the set KPI.


  • To deal with a range of correspondence, telephone queries and personal visits from Scheme members. Respond to all enquiries in a positive and professional manner and process them in accordance with the Funds procedures.


  • To manage a high volume of workload, prioritising tasks and developing working practices to ensure efficient working, focused on meeting the Fund KPIs and delivering a high-quality service.

previous applicants need not apply.

For more information or an informal discussion regarding this post please contact Annie Egginton on 01902 551360 or email

Closing Date: 21 March 2021

Interview Date: 30 March 2021

To apply for this post please visit the following website:   

City of Wolverhampton Council are committed to representing Wolverhampton’s diverse community and therefore strongly encourage applications from all applicants meeting the essential criteria.  The council operates a guaranteed interview policy for disabled candidates, those who have previously been under our care and are over the age of 25 and veterans who have served in the military, where it is evidenced that the essential criteria of the post are met.


Our application system is anonymous, this means recruitment interview panel members will not receive details of your name or date of birth unless you are invited to attend an interview. We are not able to hide personal information from any attachments that you upload so we request that you remove your name, date of birth and any personal information from any supporting documentation. The shortlisting panel will receive your candidate pack in full (including any attachments) showing your candidate number. If you are invited to attend an interview, panel members will be provided with your name. 



Supporting documents
Pensions Assistant JD1.pdf

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