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Mental Health Support & Advice Officer

Employer
Solihull Community Housing
Location
Endeavour House
Salary
£31,346 - £36,922
Closing date
23 Sep 2020
Reference
SOL000003581

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Job Details

Hours:
37.0 Hours per Week

Fixed Term Contract for 2 years

Solihull/Birmingham based, combined with home working during the COVID-19 situation

Bring your mental health expertise to this newly created role. You’ll influence a new approach to community housing service delivery, while proving vital support to individuals experiencing mental ill health.

About the role

Our aim is to deliver a holistic and coordinated approach to our community housing tenants, and particularly to provide more inclusive services for those experiencing mental ill health. And you’ll play a vital role in this.

Based in our Neighbourhood Services team, the impact of your work will be felt across Solihull Community Housing (SCH). You’ll raise awareness of mental health, coaching and enabling colleagues to respond more effectively to housing casework involving tenants with mental health issues. This will involve joining our frontline staff on visits and in interviews, advising them on individual casework. You’ll support them in dealing with both victims and perpetrators, in any cases where mental health discrimination may be the root of housing or tenancy disputes.

You’ll also manage a caseload of your own, providing tailored support to people with tenancy concerns that might be affecting their mental health and wellbeing. You’ll enable them to engage with housing teams and access mental health service services, by building strong working relationships with statutory and voluntary providers and other agencies. And, working closely with members of the tenancy sustainment, neighbourhood services income collection, ASB and other SCH internal teams, you’ll identify the best ways to meet individual needs.

About you

With ENB 812 or equivalent, and a Mental Health Studies or Community Health degree or diploma, ideally you’re a Registered Mental Health Nurse.

You’ll bring post-qualification experience and a sound understanding of the issues affecting people with poor mental health. And with a working knowledge of adult mental health services, you’ll be confident in operating and working with partners in these settings. Your knowledge of mental health-related acts and legislation should be supported by an awareness of local and national housing policy, and of the impact housing instability can have on making existing mental health issues more difficult to manage.

With this breadth of expertise, you’ll bring the ability to deliver awareness training and inspire confidence in service users, carers and colleagues. We’re also looking for you to able to work effectively as part of a cross-service housing team and with external partners, to develop and implement realistic action plans.

Please note, this is an essential car user post as the demands of the job make it operationally essential. So, to apply, you must be able to drive, have a driving licence and be a car owner. However, we will make reasonable adjustments for disabled applicants where required.

 

 

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For more information or an informal discussion about this role, please contact Brenda Gallagher, Interim Head of Housing Services on 07769 243657.

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.

Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.

Supporting documents
Job Description & Person Specification

Company

We are an Arm's Length Management Organisation (ALMO) set up in April 2004 to run the housing service on behalf of Solihull Council. The Council still owns the properties and is the landlord. But housing services are delivered by us.

We are run by a management board made up of four tenants, four councillors and four independent people chosen for their specialist skills and experience.

Our vision
Put our customers first, be forward thinking and pursue opportunities for growth.

Our core purpose
Providing homes to be proud of and helping people change their lives for the better.

Our values
- Go the extra mile
- Find solutions to problems
- Work as one team for the community

Company info
Website
Telephone
0121 717 1515
Location
Endeavour House
Meriden Drive
Kingshurst
Solihull
West Midlands
B37 6BX
United Kingdom

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