Mental Health Support & Advice Officer
37.0 Hours per Week
Fixed Term Contract for 2 years
Solihull/Birmingham based, combined with home working during the COVID-19 situation
Bring your mental health expertise to this newly created role. You’ll influence a new approach to community housing service delivery, while proving vital support to individuals experiencing mental ill health.
About the role
Our aim is to deliver a holistic and coordinated approach to our community housing tenants, and particularly to provide more inclusive services for those experiencing mental ill health. And you’ll play a vital role in this.
Based in our Neighbourhood Services team, the impact of your work will be felt across Solihull Community Housing (SCH). You’ll raise awareness of mental health, coaching and enabling colleagues to respond more effectively to housing casework involving tenants with mental health issues. This will involve joining our frontline staff on visits and in interviews, advising them on individual casework. You’ll support them in dealing with both victims and perpetrators, in any cases where mental health discrimination may be the root of housing or tenancy disputes.
You’ll also manage a caseload of your own, providing tailored support to people with tenancy concerns that might be affecting their mental health and wellbeing. You’ll enable them to engage with housing teams and access mental health service services, by building strong working relationships with statutory and voluntary providers and other agencies. And, working closely with members of the tenancy sustainment, neighbourhood services income collection, ASB and other SCH internal teams, you’ll identify the best ways to meet individual needs.
With ENB 812 or equivalent, and a Mental Health Studies or Community Health degree or diploma, ideally you’re a Registered Mental Health Nurse.
You’ll bring post-qualification experience and a sound understanding of the issues affecting people with poor mental health. And with a working knowledge of adult mental health services, you’ll be confident in operating and working with partners in these settings. Your knowledge of mental health-related acts and legislation should be supported by an awareness of local and national housing policy, and of the impact housing instability can have on making existing mental health issues more difficult to manage.
With this breadth of expertise, you’ll bring the ability to deliver awareness training and inspire confidence in service users, carers and colleagues. We’re also looking for you to able to work effectively as part of a cross-service housing team and with external partners, to develop and implement realistic action plans.
Please note, this is an essential car user post as the demands of the job make it operationally essential. So, to apply, you must be able to drive, have a driving licence and be a car owner. However, we will make reasonable adjustments for disabled applicants where required.
For more information or an informal discussion about this role, please contact Brenda Gallagher, Interim Head of Housing Services on 07769 243657.
Please note we do not accept CVs.
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is required.
Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.
Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.Supporting documents
Job Description & Person Specification