Tenancy Sustainment Assistant

4 days left

The Hub Chapelhouse Road Chelmsley Wood B37 5HA
£19,698 - £23,080
11 Sep 2020
24 Sep 2020
Job Ref
Job Type
Contract Type
Full time permanent
Working Pattern


1 x 37 hours per week

1 x 30 hours per week

Solihull Community Housing are seeking two enthusiastic individuals to join our Tenancy Sustainment Team within the Housing and Communities Directorate.

We are recruiting to a 37 hours per week and a 30 hours role over 5 days (pro rata for part time position).

The Team delivers multi operational functions that includes management of the housing register, allocations of properties, pre and post tenancy management.  This will involve contacting and visiting potential or existing tenants arranging interviews and viewings of empty properties.

The successful candidate will need to be committed to providing a high quality customer service to all our customers, be able to prioritise and manage their work load on a daily basis. They will need to be able to resolve issues and enquiries and have excellent communication and IT skills.

If you have these qualities and experience of dealing with a diverse range of customers with complex and sensitive issues we would like to hear from you.

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact Wendy Rowley, Tenancy Sustainment Team Leader, on 07825 282990.

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required.

Solihull Community Housing is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Community Housing is committed to safeguarding and protecting children, young people and adults at risk and to promoting their welfare and requires all employees and volunteers share this commitment.

Supporting documents
Job Description & Person Specification

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