Quality Assurance and Compliance Officer - Ref: SS01220

7 days left

Walsall, West Midlands
£30,150 - £34,385 per annum
14 Sep 2020
27 Sep 2020
Job Ref
Job Type
Contract Type
Fixed Term Contract
Working Pattern

Quality Assurance and Compliance Officer - Ref: SS61220

This opportunity is offered as a Fixed Term Contract for external applicants or a Secondment for existing council employees until 31 March 2021 (with the possibility of an extension).

£30,150 - £34,385 per annum

At Walsall Council we are “Proud of our past, our present and for our future”.

Walsall Council Adult Social Care commissioning is a progressive service and following significant investment we have an exciting opportunity to join us.  We encourage our Quality Assurance and Compliance Officers to lead, support and challenge our external market to ensure good quality, outcome based services that meet the needs of Walsall residents. We have big plans and major projects underway including development of an Integrated Intermediate Care pathway and reviewing what Accountable Care organisations means for us.

We are looking for people willing to work as part of our team as a Quality Assurance & Compliance Officer to monitor service provision and contractual arrangements, ensure issues of compliance and performance are addressed, and drive up quality in adult social care provision.

The successful candidate will undertake the monitoring, evaluation and review of care provision, ensuring the effective use of compliance systems and quality assurance frameworks to achieve continuous improvement of all services and safeguarding of individuals, along with the collection and analysis of effective provider performance management information to ensure performance indicators are monitored and met.

They will assist in investigating service failures and investigate quality concerns You will develop and maintain good working relationships and communication with other statutory and voluntary agencies as well as other Council departments, having particular regard to effective working relationships with commissioning and care management teams,  and statutory and independent sector providers of commissioned services

We welcome applications from candidates who can demonstrate this experience or uniqueness which will complement our existing workforce and meet the duties required within the job description.

View Job Description and Employee Specification

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. 

If you would like an informal discussion about these roles, please contact: 01922 652141 and speak to Grace Charles

  • Closing date: 27th  September 2020
  • Interview Date: 5th & 6th October 2020

Council employees should note that before applying for a secondment opportunity they should seek the support of their line manager in the first instance

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