Enforcement Officer

Town Hall, CV11 5AA
£25,991 - £27,041 Per annum
16 Sep 2020
11 Oct 2020
Job Ref
Contract Type
Full time permanent
Working Pattern

Nuneaton and Bedworth Borough Council is a small Council with big values. We are committed to ensuring our services are delivered to the highest possible standard and we put the customer at the forefront of everything we do. By working for us you will become part of the team and will play your part in serving our community.

We are looking for an enthusiastic individual to join our busy revenues team as an Enforcement Officer.

You will deal with the later stages of enforcement and will be required to ensure that all available enforcement methods are considered and used as appropriate, including insolvency proceedings, charging orders, committal applications and
applying for possession claims through to eviction where necessary

The post holder will represent at Magistrates and County Court in matters relating to unpaid Council Tax, Non Domestic Rates, Housing rents, sundry debts and housing benefit.

The role requires excellent communication skills, the ability to deal with difficult situations along with the ability to learn, understand and apply complex processes.

The post holder will be required to deal with customer enquiries by telephone, composing non standard letters and conducting face to face interviews at the town hall as necessary along with home visits.

This is excellent opportunity to build on existing experience and become part of a team committed to continuous improvement and customer service

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme and generous holiday allowance.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Please note that all applications must be received on an online application form. We do not accept CV's and do not keep CV's on file unless part of an application.

Any communication with you will be via email, so please check your email, including spam/junk folders, and WMJobs account on a regular basis after submitting your application.

Supporting documents
Values - one page overview.docx
DOC18 61708 Enforcement Officer JD, PS and Profile - June 2018.docx

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